Director, Government Affairs

Director, Government Affairs The Opportunity WOW! is seeking a strategic and relationship-driven Director, Government Affairs to serve as a visible representative of our company in the communities and markets we serve. Reporting to the General Counsel, this leader will build strong relationships with municipal officials, regulators, lawmakers, community stakeholders, and industry partners. The Director will help advance WOW!’s broadband operations and network expansion by supporting permitting and construction activities, monitoring legislative and regulatory developments, identifying competitive risks, and advocating for policies that support our customers and business.

This is a highly visible, externally facing opportunity for someone who can navigate complex public policy matters, build trust across diverse stakeholder groups, and translate business priorities into meaningful government and community engagement. The position requires regular travel throughout WOW! markets and close collaboration with leaders across Legal, Construction, Local Operations, Engineering, Communications, and Marketing.

• Medical, dental, vision, and life insurance
• HSA and FSA available
• 401(k) with company match
• Paid time off & company holidays
• Tuition reimbursement for continued development
• Employee broadband discounts

• Serve alongside Local Operations leaders as a public-facing representative of WOW!, strengthening our relationships within the communities we serve.
• Build and maintain productive relationships with municipal officials, state and federal lawmakers, regulators, community leaders, economic development organizations, and other key stakeholders.
• Represent WOW! at government meetings, public hearings, community events, economic development initiatives, chambers of commerce, trade groups, and industry associations.
• Coordinate visits and engagement opportunities between key state and federal representatives and WOW! executives.
• Engage with developers, building officials, and community leaders involved in housing and commercial development.
• Identify opportunities for WOW! to participate in local boards, coalitions, associations, and other organizations that support shared policy and community objectives.

• Monitor federal, state, and local legislation, regulations, public utility commission proceedings, and other policy developments affecting broadband operations.
• Evaluate proposed legislation and clearly communicate its potential impact on WOW!’s operations, customers, and growth strategy.
• Advocate for WOW!’s positions through regulatory comments, testimony, direct engagement, industry coalitions, and coordination with outside lobbyists.
• Identify, evaluate, recommend, and help manage external government affairs consultants and state- or locally focused lobbyists.
• Coordinate WOW!’s public policy response to outages, disputes, or other matters that may attract regulatory, legislative, or public attention.

• Partner closely with Construction, Engineering, and Local Operations teams to proactively identify and resolve issues affecting network construction and expansion.
• Develop and manage the municipal relationships needed to maintain and expand WOW!’s network infrastructure.
• Support engineering and construction teams throughout franchise, right-of-way, permitting, and approval processes.
• Maintain strong two-way communication between market leaders, internal teams, government stakeholders, and community partners.
• Monitor local market activity and identify potential risks or competitive threats associated with other fiber builders and infrastructure developments.
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