CDOC - Technician IV; Command Post Dispatcher; Denver

Who May Apply

This position is only open to Colorado state residents.

Denver, CO. This posting may be used to fill future vacancies in the Denver Metro area.

If your goal is to build a career that makes a difference and builds greater public confidence in good government, consider joining the dedicated people of the State of Colorado. Our professionals strive to support state government and the citizens of Colorado. Customer service is a key component for every position in state government as is the focus on ideas and ways to redesign the delivery of services in making state government more effective and efficient.

• Distinctive career advancement opportunities throughout the state system;
• Strong, secure, yet flexible retirement benefits including PERA Defined Benefit Plan or PERA Defined Contribution Plan plus 401K and 457 plans. Member Contribution Rates
• Medical and dental health plans;
• Short and long term disability coverage;
• Paid life insurance;
• 11 paid holidays per year plus vacation and sick leave;
• Wellness program, tuition reimbursement, training opportunities and more;
• Visit State of Colorado Employee Benefits for more information.
• This position is compensated on a bi-weekly pay cycle.

This Colorado Department of Corrections (CDOC) work unit monitors parolees on a 24 hour per day, seven day per week, 356 days per year basis to provide public safety and opportunities of successful re-entry of inmates returning to community placement in the Division of Adult Parole.

The unit ensures compliance with Federal and State statutes, CDOC Regulations, Parole Board conditions and agreement, Code of Penal Discipline, community corrections standards, Interstate Compact Rules and Regulations and other established rules/standards for the supervision of parolees.

This position monitors electronic monitoring violations in conjunction with the electronic monitoring center and equipment vendors and coordinates the Division of Adult Parole field response.

The Command Post is open 7 days/week, 24 hours a day, including holidays. Positions are subject to working various shifts including nights, weekends and holidays.

• Monitor incoming alert data from the monitoring center vendor's web application and apply established guidelines to coordinate the response to the particular type of alert;
• Notify Adult Parole Division staff and coordinates, monitors, and documents the staff response to alerts;
• Communicate directly with the monitoring center and equipment vendor to clarify information and documents the results;
• Receive notifications regarding law enforcement contacts with parolees and determines the issuance of Holds and Releases, and/or escalation of calls;
• Contact other agencies when clarification of information is necessary;
• Receive requests for information from the monitoring center and equipment vendor's web applications, NCIC/CCIS databases, Department of Correction's databases, and other web applications;
• Research requests, collects, documents, and disseminates information to Adult Parole Division staff;
• Make notifications to law enforcement agencies at the request of Adult Parole Division staff;
• Conduct database queries to assist Adult Parole Division staff;
• Performs other duties as assigned or required.

H4M4XX
Technician IV

Ensure that the “Work Experience" section of the application is complete and contains all relevant work experience related to the position that you are applying for. This information will be used to help determine compensation for the position. “See resume” statements cannot be accepted in lieu of the “work experience” section of the application. Additional work experience will not…