On-Call Ophthalmic Assistant

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for homeless and at-risk families, children, and individuals throughout Colorado. The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

• Honoring the inherent dignity of those we serve, affirming their capabilities and fostering their hope that a better life is possible.
• Building strong, caring and trauma-informed communities through the integration of housing, health care and supportive services.
• Advocating for social and racial equity, inclusion and diversity, and challenging the status quo in partnership with our workforce members and those we serve.
• Achieving excellence through continuous quality assurance, innovation and professional development.
• Using resources judiciously and effectively.

The Colorado Coalition for the Homeless seeks an Ophthalmic Assistant who generates important preliminary information to be used by Eye Clinic providers, reviews patient status, and performs refracting and other medical tests. Other essential job duties include case management, assisting patients in overcoming barriers they may encounter in obtaining eye care, providing advocacy to ensure that patients receive necessary and, in some cases, sight‑saving services.

Certified Ophthalmic Assistant 1 and 2 preferred but not required. This position is located at 2130 Stout Street Denver, CO 80205.

NOTE: In order to ensure that our consumers receive the best possible care the candidate chosen to fill this position will be required to complete our internal credentialing and privileging process prior to a start date.
The credentialing and privileging timeline is dependent on the selected candidate's submission of documents necessary for clearance. Please note that a start date will be scheduled once credentialing and privileging is complete.

• Valid driver's license required. This requirement may be waived, if necessary, based on overall candidate experience and current needs of the business.

• Integrates Eye Care services in partnership with the Stout Street Health Center staff.
• Assists in scheduling appointments for eye exams and specialty services. Carefully triage patients routinely to determine risk level. Working knowledge of common symptoms is essential to determine scheduling priority.
• Clinically prepares patients for eye exams by obtaining health history, checking blood glucose, obtaining outside eye records, performing diagnostic testing, visual acuity, visual field testing, ocular coherence technology, pachymetry, tonometry and dilation of eyes.
• Performs optical duties including assisting patients with frame selection, fitting, measurements, and submission through the Vision Web portal. Verifies completed frame orders for accuracy using lensometer. Adjusts glasses and repairs frames.
• Establishes plans and submits referrals for specialty eye exams including Denver Health using EPIC software, UC Health, and other community partners. Assists patient in transportation and advocacy at appointments, obtains respite when necessary. Builds relationships with patients to support treatment and obtain improved eye health.
• Orders medications for patients through electronic health records based on the assessment and plan as directed by Eye Clinic providers.
• Records and completes ICD‑10 billing route slips based on provider notes and submits documentation to Revenue Cycle in a timely manner.
• Forms positive relationships with volunteer providers, community providers, and various other vendors and donors to ensure excellent access to care for patients. This includes soliciting reduced‑cost and pro‑bono services, including specialty visits, surgeries, equipment, and eyeglass frames.
• Tracks high‑risk return visits for patients with pathology and in need of follow up appointments, notifying them and scheduling timely visits.
• Coordinates care with medical providers based on eye visit findings, including…