Behavioral Health Case Manager

Location

This is a virtual eligible role. Candidates in the Mountain or Pacific time zones are highly desired. You must reside within a reasonable commute of one of our offices.

8:00 am - 5:00 pm, Monday through Friday.

This role enables associates to work virtually full-time, with the exception of required in‑person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Behavioral Health Case Manager I is responsible for performing case management telephonically within the scope of licensure for members with behavioral health, physical health and substance abuse or substance abuse disorder needs.

• Responds to more complex cases and account specific requests.
• Uses appropriate screening criteria knowledge and clinical judgment to assess member needs.
• Conducts assessments to identify individual needs and develops specific care plan to address objectives and goals as identified during assessment.
• Monitors and evaluates effectiveness of care plan and modifies plan as needed.
• Supports member access to appropriate quality and cost‑effective care.
• Coordinates with internal and external resources to meet identified needs of the members and collaborates with providers.
• Identifies members at high risk for complications and coordinates care in conjunction with the member and the health care team.
• Identifies members that would benefit from an alternative level of care or other waiver programs.
• Assists in problem‑solving with providers and the health care team.
• Serves as a resource to other Case Managers.
• Participates in cross‑functional teams projects and initiatives.

• Requires MA/MS in social work counseling or a related behavioral health field, or a degree in nursing, and minimum of 3 years of clinical experience in social work counseling with broad range of experience with complex psychiatric and substance abuse or substance abuse disorder treatment.
• Requires a current active unrestricted license such as LCSW, LPC, LMHC, LMFT or RN to practice as a health professional from the state in which you reside.

• Previous experience in case management and telephonic and/or in person coaching with members with a broad range of complex psychiatric/substance abuse and/or medical disorders is needed for this role.
• Managed care experience is strongly preferred.
• Health coaching and motivational interviewing techniques are preferred.
• Experience working on multiple computer platforms simultaneously and strong typing skills are needed.
• Experience navigating whole health, including physical health, is strongly preferred.

For candidates working in person or remotely in the below location(s), the salary range for this specific position is $67,452 – 105,996 /yr.

Locations:
Colorado and Nevada.

Benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non‑discriminatory factors set by the Company.

Elevance Health offers a range of market‑competitive total rewards that include merit increases, paid holidays, paid time off, incentive bonus programs, medical, dental, vision, disability benefits, 401(k)+match, stock purchase plan, life insurance, wellness programs, and financial education resources.

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

We offer a…