Sleep Center Administrative Lead

Position Summary

To assist the Sleep Center Director in the proper operation of the sleep clinic and provide administrative direction and training to administrative support staff in processing referrals, obtaining authorizations, scheduling sleep services and support for the sleep clinicians.

• Leads the work of co-workers providing effective communication, direction, guidance and resources as appropriate.
• Provides ongoing training of current staff, as well as training and evaluation of new hires.
• Assists in the development and implementation of policies and procedures.
• Monitors quality and timeliness of completion for referral processing and obtaining appropriate authorization for sleep services.
• Monitors the accuracy of scheduling of sleep services, taking any necessary steps for improvement or instruction.
• Processes the dictated sleep study interpretations for final review and signature. Faxes signed report to correct ordering physician.
• Completes charge entry for the sleep study interpretation and discharges the Affinity account to include working billing reports.
• Keeps abreast of systems application upgrades and opportunities for implementing efficiencies and/or accuracies for referral processing and scheduling of sleep services.
• Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
• Using economic, financial, market, and industry data to understand and improve business results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.
• Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
• Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co-workers in achieving personal goals and completing assignments.

• Accountability:
  Accepts full responsibility for self and contribution as a team member; displays honesty and truthfulness; confronts problems quickly; displays a strong commitment to organizational success and inspires others to commit to goals; demonstrates a commitment to National Jewish Health.
• Business Acumen:
  Using economic, financial, market, and industry data to understand and improve business results; using one’s understanding of major business functions, industry trends, and own organization’s position to contribute to effective business strategies and tactics.
• Collaboration/Teamwork:
  Cooperates with others to accomplish common goals; works with employees within and across his/her department to achieve shared goals; treats others with dignity and respect and maintains a friendly demeanor; values the contributions of others.
• Customer Focus:
  Ensuring that the customer perspective is a driving force behind business decisions and activities; crafting and implementing service practices that meet customers’ and own organization’s needs.
• Peer Relationships:
  Interacts with others in a constructive, positive, and respectful manner, regardless of individual differences. Assists team members or co-workers in achieving personal goals and completing assignments.

None

None

• Be available to work as scheduled and report to work on time.
• Be willing to accept supervision and work well with others.
• Be well groomed, appropriately for your role and wear  visibly.
• Be in compliance with all departmental and institutional policies, the Employee Handbook, Code of Conduct and completes Net Learning by due date annually.
• Promotes a workplace culture based on…