Practice Administrator; Surgery Practice

Overview

Under the direction of the AVP and Regional President, the Practice Administrator (PA) provides on‑site operational and financial leadership for a Pediatric and Adult Surgery Practice. As a key member of the regional team, the PA partners closely with the Practice Medical Director to drive operational excellence, improve patient experience, and champion organizational change. This role focuses on maximizing efficiency, ensuring financial profitability, and supporting strategic growth initiatives aligned with long‑term practice goals.

• Financial Oversight: Own P&L, manage budgets, monitor KPIs, and implement strategies for revenue growth and cost control.
• Operational Leadership: Optimize patient access, reduce cancellations/no‑shows, and ensure clinician schedules are fully utilized.
• Revenue Cycle Management: Oversee front‑end processes, charge capture, and timely claim submission in collaboration with RCM teams.
• Team Management: Recruit, hire, train, and manage staff; hold monthly meetings to address workflow issues and improve patient experience.
• Compliance & Reporting: Ensure adherence to legal, regulatory, and corporate policies; prepare for audits and maintain SOX controls.
• Strategic Growth: Implement business plans for service expansion and organic growth initiatives.
• Relationship Building: Cultivate strong partnerships with physicians, referral sources, and hospital partners; address patient concerns promptly.
• Technology & Systems: Maintain proficiency in EHR, PACS, and other practice management systems.
• Special Projects: Lead process improvement initiatives and support regional and corporate objectives.

• Bachelor’s Degree preferred.
• Equivalent combination of relevant education and experience will be considered.

Healthcare

• 5+ years of healthcare management experience required.
• Experience with Next Gen, Phreesia, & Epic preferred.

• Knowledge of the local community health care environment sufficient to interact with other health care systems, providers and administrators.
• Understanding of medical office operations sufficient to oversee its operations and provide support to the Practice Medical Director and physicians.
• Skill in exercising a high degree of judgment, discretion and decision making necessary to achieve organizational objectives.
• Must possess analytical skill sufficient to organize and prepare comprehensive reports. Ability to organize and integrate organizational objectives to meet deadlines. Demonstrated ability to effectively communicate in verbal and written forms.
• Ability to complete assignments and job duties on time with the versatility to work on both financial and analytical projects.
• Strong business background and strong computer skills (MS Word and Excel competencies are a must)
• Excellent verbal and written communication skills
• People management skills and the ability to work independently and as part of a team