Medical Assistant (MA) III

Position Summary

The Medical Assistant III functions as a clinic lead or assumes higher‑level accountability as directed. Acts as a subject matter expert by providing support and guidance to the medical team. Works to promote efficient, high‑quality clinical practice by collaborating with the team to manage patient flow and communication. Delivers safe and appropriate patient care within the scope of practice and established policies and procedures, under the direct support and supervision of a licensed professional.

• Performs clinical and administrative skills as guided by competency validation and the Medical Assistant Ladder.
• Monitors team assignments, prioritizes based on complexity, and addresses issues within the scope of practice. Alerts physician and nursing staff of urgent patient issues and may serve as the first point of contact for escalated cases.
• Participates in and collaborates with the medical team to provide high‑quality and safe patient care. Ensures successful completion of tasks associated with handoff communication from provider.
• Completes appropriate order entry within scope of practice and competency validation.
• Provides backup support for back‑office Medical Assistants in all patient care areas.
• Represents the department by participating in and may function as a reviewer in committees, boards, skills review, skills lab, candidate interviews, and special projects as assigned.

• Accountability:
  Accepts full responsibility for self and team contributions; displays honesty, truthfulness, and a strong commitment to organizational success.
• Adaptability:
  Maintains effectiveness when experiencing major changes in responsibilities or environment; adjusts to new work structures, processes, and cultures.
• Attention to Detail:
  Completes tasks with thorough consideration of all aspects; sets high standards and holds self to excellence.
• Coaching and Teaching Others:
  Provides timely guidance and feedback to help others strengthen specific knowledge or skill areas.
• Collaboration/Teamwork:
  Cooperates with others to accomplish common goals; treats colleagues with dignity and respect, valuing their contributions.
• Decision Making:
  Identifies and analyzes issues, compares data, and selects appropriate actions consistent with facts and constraints.
• Patient Relations:
  Meets patient and family needs; ensures safety, satisfaction, and clinical outcomes while resolving difficult situations and maintaining confidence.
• Problem Solving:
  Uses data, pattern recognition, and information gathering to analyze problems and recommend solutions.

None

None

• Be available to work as scheduled and report on time.
• Accept supervision and work well with others.
• Maintain appropriate grooming and wear  visibly.
• Comply with all departmental and institutional policies, the Employee Handbook, Code of Conduct, and complete Net Learning by due date annually.
• Promote a culture based on mutual respect and merit, ensuring fairness and equal opportunity.
• Adhere to safe working practices and follow all institutional and departmental safety policies.
• Wear appropriate PPE as outlined by infection control policies and procedures.
• Demonstrate compliance with all state, federal, and regulatory agency requirements.

• Education:
  
  High school diploma or GED and successful graduation from an accredited Medical Assistant program.
• Work Experience:
  
  Minimum of two (2) years’ experience as a Medical Assistant; experience at National Jewish Health preferred.
• Special Training, Certification, or Licensure: CPR/BLS required; limited scope preferred for specific clinics.

$25.04 - $33.11 per hour

At National Jewish Health, we recognize that our outstanding faculty and staff are the essence of our organization. We have designed a comprehensive benefits package that meets the needs of employees and their families.

• Comprehensive Medical Coverage:
  Multiple Cigna health plans for Colorado, regional office, and remote employees. Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) available.
• Paid Time Off:
  Generous PTO accruals for vacation and sick…