Complaints Investigator, Registered Nurse; HP III), Academy and Workforce Development - HFEMSD

ABOUT CDPHE

At the Colorado Department of Public Health and Environment, we are charged with protecting Colorado’s health and environment – a responsibility that affects every person and every community in the state. CDPHE is distinctive because we bring public health and environmental protection together under one agency, recognizing that healthy people depend on healthy places. Our teams prevent diseases and injury, respond to emergencies ranging from

E.coli outbreaks to global pandemics, reduce air pollution, protect water quality, regulate health facilities, manage environmental hazards, perform advanced laboratory testing, provide birth and death records, and implement health promoting programs. We turn science and data into action, set statewide standards, and work alongside local public health agencies and community partners to meet Colorado’s most pressing health and environmental challenges. Working at CDPHE means applying your expertise to complex, consequential work that can improve lives across the state.

• Hybrid work options may be available at the supervisor’s discretion and based on business needs. The position will be based at 4300 Cherry Creek Drive South Denver, CO 80246

CDPHE offers a comprehensive benefits package and the opportunity to build a meaningful career in public service. Benefits include:

• Medical and dental plans.
• Colorado PERA retirement options, including defined benefit plan or defined contribution plan.
• Optional 401(K) and 457 retirement plans.
• Employer-paid life insurance.
• Short- and long-term disability coverage.
• Potential flexible working arrangements
• 11 paid holidays per year and generous paid time off.
• Free parking and access to RTD bus lines.
• Tuition assistance.
• Employee wellness programs.
• Professional development opportunities.
• Career opportunities throughout Colorado state government.

Some positions may qualify for the Public Service Loan Forgiveness Program.

The Health Facilities and Emergency Medical Services Division (HFEMSD) is responsible for the oversight and enforcement of a broad range of federal and state statutes and regulations applicable to a wide variety of health care facilities and services in Colorado, including hospitals, clinics, ambulatory surgical facilities, renal dialysis centers, emergency medical services providers, designated trauma centers, long term care facilities, and many other specific types of health care services.

The division licenses, certifies and surveys healthcare facilities and services; provides patient safety and healthcare quality programs; recognizes Emergency Medical Service (EMS) education programs and certifies EMS providers, designates trauma centers and licenses all air and ground ambulance services operating within the state of Colorado.

This work unit exists to: (1) protect the health, safety, and welfare of patients/residents of health care facilities in the state of Colorado by evaluating and securing compliance of licensed and certified facilities and providers, utilizing applicable federal and state laws/regulations and professional standards of practice; and (2) to provide to the public information on health care facilities.

The purpose of this position is to assess the care, treatment and quality of life provided by health care facilities through observations, interviews, and record review. Uses experience, training and judgment in evaluating and applying statutes, regulations, guidelines, policies and procedures on a case-by-case, item-by-item basis for facility compliance/violation. Works as the RN required for the survey team, and conducts nursing observations and medication pass tasks, and other tasks as applicable.

Reviews occurrences and…