Patient Manager Registered Dietitian

Saint Joseph Hospital

Full time

R174691

This position is responsible for all aspects of Patient Services within the Culinary Service department in the hospital. This role provides leadership and direction related to optimal provision of meals to patients and creating an exceptional experience. This position will oversee daily operations of this service line, implementing system-level best practice standards, organizing and managing quality initiatives, meeting regulatory compliance, managing caregiver productivity, cost-effective service delivery, and realizing customer expectations.

Pay Rate:
Based on Experience

Shift Details: 40 hours / full time benefits

Registered Dietician

• Manages daily operations of patient meal services

• Partners with nursing to meet patients’ needs by doing education with nursing and ensuring we are following appropriate guidelines

• Leads patient meal areas and has a high level of competency and ability to train in therapeutic diets- coordinates with frontline caregivers to assure all diets are followed per provider orders.

• Implements established clinical best practices to deliver exceptional care and service at the appropriate cost.

• Provides value-based leadership to establish high functioning teams and operations in an accountable environment.

• Facilitates all human resources functions including hiring, training, mentoring, evaluating, conflict resolution, constructive discipline, and termination.

• Manages employees to ensure that food safety standards and regulatory guidelines are met.

• Monitors quality and satisfaction scores. In conjunction with the System-level Directors, develops and implements plans to achieve desired outcomes.

• Communicates nutrition expertise with appropriate healthcare providers.

• Working closely with the clinical team to assure that specific patient diet orders and concerns are addressed.

• Food Service

• People Management

• Food Safety and Sanitation

• Business

• Computer Literacy

• Interpersonal Communication

• Financial Competence

• Nutrition

• Bachelor’s degree in Food Service, Dietetics, Nutrition or Management;
  Registered Dietitian with the Commission on Dietetic Registration within 6 months of hire.

• Food Handler Permit or Serv Safe certification is required by first day of work (required only in the states of Utah and Idaho).

• Serv Safe certification obtained within 90 days of hire date if not current.

• Demonstrated ability to lead and manage a diverse team.

• Demonstrated highly effective verbal, written, interpersonal, and communication skills.

• Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems.

• Demonstrated experience in quality improvement initiatives.

• Preferred:

• Demonstrated ability to work and navigate the complexities of hospital food service operations and therapeutic diets with multidisciplinary teams

• Experience using advanced or complex spreadsheet and database applications, nutrition services software, and computerized tracking systems.

• Demonstrated experience in quality and clinical improvement initiatives

• Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.

• Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.

• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.

• Expected to lift and utilize full range of movement to transport,…