Intensive Case Manager; Roads to Recovery Department of Public Health and Environment

About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver.

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $64,000.00 – $90,000.00. We also offer generous benefits for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 457B Retirement Plan
• 140 hours of PTO earned within first year + 12 paid holidays, 1 personal holiday and 1 volunteer day per year
• Competitive medical, dental and vision plans effective within 1 month of start date

This position is a field-based position, with work mostly conducted at various locations throughout the City and County of Denver (i.e. client homes/shelters, encampments, etc.). Employees can expect to spend approximately 80% of their time in the field. When not in the field, you can expect to work in the office and/or community based as needed. Additionally, days and hours required for this position may vary occasionally, including evenings and nights.

Employees must work within the state of Colorado on their off-site days. The office for this position is located at 201 W. Colfax Avenue, Denver, CO 80202.

Denver’s Department of Public Health and Environment (DDPHE) is dedicated to advancing Denver’s environmental and public health goals. DDPHE works collaboratively with city, state and community partners to conduct education, community engagement, and enforcement to promote healthy people, healthy pets, and a sustainable environment. DDPHE oversees a number of services related to public health and the environment and is comprised of six divisions:
Division of Shared Services and Business Operations;
Community & Behavioral Health;
Public Health Investigations;
Denver Animal Protection; the Office of Medical Examiner; and Environmental Quality. For more information on DDPHE’s programs and services, visit the DDPHE website at:
Denver Department of Public Health and Environment.

We foster an inclusive culture by respecting the values, customs, and authenticity of everyone and by implementing equitable public health strategies so Denver communities can thrive. Roads to Recovery (R2R) was created as one of Mayor Johnston’s 2024 initiatives to move 200 individuals struggling with addiction or mental health out of the criminal justice system and into a coordinated intervention, treatment, and rehabilitation pipeline.

The Behavioral Health division has an opening for an Intensive Case Manager (Roads to Recovery).

As an Intensive Case Manager, you will work closely with additional Case Managers, Supervisors, and community-based partners across the City of Denver to establish a coordinated response within the intersection of criminal justice and co-occurring disorders. The Intensive Case Manager will be responsible for outreach, in-reach, client check-ins, data collection, client tracking, client placements and referrals, and ongoing care management and support.

The Intensive Case Manager will be responsible for maintaining healthy relationships with team members, clients, and community-based partners.

The Intensive Case Manager will hold a caseload of criminal justice impacted individuals experiencing transiency, behavioral health issues, and/or substance use disorder, who face an extreme number of challenges and barriers and will require several face-to-face…