Integrated Health Operations Manager Job Denver area,Colorado USA,Healthcare

This position will be posted for a minimum of 5 days
Coalition Mission

The mission of the Colorado Coalition for the Homeless is to work collaboratively toward the prevention of homelessness and the creation of lasting solutions for families, children, and individuals who are experiencing or at-risk of homelessness throughout Colorado.

The Coalition advocates for and provides a continuum of housing and a variety of services to improve the health, well-being, and stability of those it serves.

Our Philosophy of Service

We believe all people have the right to adequate housing and health care. We work to remove the barriers that restrict access to these rights. Society benefits when adequate housing and healthcare are available to everyone.

We create lasting solutions to homelessness by:

Honoring the inherent dignity of those we serve, affirming their capabilities, and fostering their hope that a better life is possible;

Building strong, caring, and trauma-informed communities through the integration of housing, health care, and supportive services;

Advocating for social and racial equity, inclusion, and diversity and challenging the status quo in partnership with our workforce members and those we serve;

Achieving excellence through continuous quality assurance, innovation, and professional development;

Using resources judiciously and effectively.

Position Summary

The Integrated Health Operations Manager oversees health satellite clinics and front desk operations, ensuring delivery of high-quality, client-centered care to vulnerable populations. This role provides leadership to diverse teams across multiple sites, supporting seamless patient access, efficient clinic operations, and compassionate service. The Manager collaborates with providers, senior leadership, and cross-departmental teams to strengthen integrated health services and client experience.

Duties/Responsibilities (Essential Functions)

Provide leadership and supervision to Client Access Representatives, Enrollment Specialists, and Coordinators, fostering an inclusive culture and continuous improvement in performance and service delivery.
Oversee operational efficiency by planning and facilitating team meetings, coordinating scheduling, referrals, and registration processes, and ensuring a seamless patient experience.
Collaborate with Integrated Health managers to evaluate staffing patterns, maintain clinic flow, and resolve logistical and coverage issues across multiple sites.
Manage systems operations including phone-tree scheduling, registration, and practice management software; implement quality assurance programs for call-in and scheduling processes.
Work with Clinical Directors, Managers, and Revenue Cycle staff to align provider schedules with patient demand, maximize access, and improve reimbursement efficiencies.
Engage directly with clients when needed, providing respectful and trauma-informed service; participate in Quality Improvement initiatives to address service gaps and improve outcomes.
Ensure staff compliance with OSHA, HIPAA, and other safety and regulatory standards.
Ensure timely & accurate use of all company systems as required while maintaining complete up-to-date records and any future upgrades as directed.
Performs other job duties as assigned

Education, Experience and Job Competencies

Education
- Associate or bachelor’s degree in business administration, healthcare management, or related field preferred.
Experience
- Minimum 2 years of management experience, preferably in healthcare or client services.
- Proven track record managing 10+ employees across multiple locations.
- Minimum 2 years of experience in health operations and/or practice management.
- HIPAA trained or proficient in HIPAA rules and regulations.
- Understanding of…