Health Information Management Specialist

Health Information Management Specialist I

• Facility
  * National Jewish Health
  - Main Campus
• Department Health Information Management
• Schedule
  - Shift
  - Hours Full Time
  - Day
  
  Shift: Monday
  - Friday

National Jewish Health is seeking a detail-oriented Health Information Management Specialist I to join the Health Information Management team. This role plays an important part in ensuring medical records are accurately processed, indexed and maintained within the electronic medical record (EMR) system. The ideal candidate enjoys working with information systems, maintaining accuracy and supporting timely access to patient information for clinical and operational teams.

Key Responsibilities

• Retrieves, prepares, scans and indexes medical records and documentation into the electronic medical record system.
• Performs quality review of scanned documents to ensure accuracy, completeness and proper patient identification.
• Processes inbound fax documentation and prioritizes records to support patient care needs.
• Locates, retrieves and delivers medical records for clinical, research and ancillary departments.
• Researches missing records, resolves documentation issues and maintains productivity and quality standards.

National Jewish Health is the nation's leading respiratory hospital, recognized for excellence in patient care, research and education. As part of the Health Information Management team, the Health Information Management Specialist I helps ensure patient information is accurately maintained and readily available to support care delivery, clinical operations and organizational efficiency. This position offers the opportunity to work in a collaborative healthcare environment where accuracy, organization and attention to detail are highly valued.

Position Summary
To accurately retrieve and process medical records utilizing the electronic medical record (EMR) system. This includes, but is not limited to: scanning, indexing, transporting, and retrieving medical records within the facility and patient care areas to the EMR in a timely manner.

• Chart Pickup and Reconciliation:
  Locates and retrieves new discharged medical records from inpatient and outpatient areas. Process/prepare new discharge records to be scanned. Reconciles inpatient, day patient and ambulatory procedure discharges.
• Document Preparation and Scanning:
  Reviews and identifies that each patient contains the correct patient identifiers (MRN, HAR, CSN and Patient Name) and document identifier. Categorizes documentation by document type and type of scanning workflow. Ensures that barcodes are being read by the scanner and pages are scanned without errors or misfeeds. Forwards unresolved issues to quality review at the completion of the work assignment.
• Indexing and Verifying:
  Maintains indexing categorization by ensuring that documentation is properly classified to the correct document type in both scanning and inbound faxing workflows accurately and timely to ensure optimal support to the clinical teams.
• Quality Control and Error Queue Resolution:
  Performs quality control (100% review of all documents) to ensure the electronic document/image post to the correct patient’s visit, all pages are accounted for with corresponding images and the document posts to the correct location. Identify issues and errors with scanned images and electronic information reporting including marking the document for correction and/or notification to Data Integrity to correct.
• Locates, retrieves, and files medical records utilizing the terminal digit system and computerized chart location system in order to answer requests from medical, nursing, research and ancillary staff. Maintains and controls flow of information between the clinic and medical records for all appointments.
• Reviews inbound fax queues to identify indexing needs or redirection to the appropriate clinic for patient care support needs. Prioritizes documentation to ensure that results ordered to be performed externally are processed timely. Utilizes good judgment based on the content and/or of the remaining faxes to determine priority of processing as needed. Ensures that all faxes are processed timely to prevent impact on patient care.
• Researches missing records and provides them to clinic for patient care activities; this may include calling staff, going to staff offices or patient care areas and retrieving paper charts.
• Retrieves records and loose filing from designated areas for scanning for processing within the department. Deliver  tic…