Front Desk Agent Quality Inn & Suites

We are currently hiring a Front Desk Agent to join our hotel team. The ideal candidate will be customer-focused, dependable, and experienced in hotel front desk operations.

• 7:00 AM – 3:00 PM
• Friday, Saturday, and Sunday
• Must be available to cover additional shifts as needed, including:
• Night Auditor shift: 11:00 PM – 7:00 AM

• Part-time / Full-time

• Hotel front desk experience required
• Quick learner with attention to detail
• Flexible availability for shift coverage
• Excellent customer service and communication skills
• Reliable and punctual
• Good knowledge of marketing
• Ability to reconcile third-party reservations
• Experience bidding online for group inquiries

• Greet and assist guests in a professional and friendly manner
• Perform guest check-ins and check-outs accurately
• Handle reservations, cancellations, and guest inquiries
• Resolve guest concerns promptly and professionally
• Operate hotel systems accurately and efficiently
• Reconcile third-party booking channels
• Manage and respond to online group inquiries and bids
• Support marketing-related front desk initiatives

If you are experienced, dependable, and passionate about providing excellent guest service, we encourage you to apply.

Expected hours: 24 per week

Disclaimer:
The duties and responsibilities described above are not a comprehensive list and additional tasks may be assigned to the employee, time to time; the scope of the job may change as necessitated by business demands.