Gallery Host; Front Desk Agent
Listed on 2026-02-17
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Hospitality / Hotel / Catering
Guest Services, Hospitality & Tourism, Customer Service Rep, Event Manager / Planner
Description
We are offering an exciting opportunity for a service-driven, guest-focused, friendly, outgoing individual to greet and assist guests as one of our Gallery Host/Front Desk Agents.
The starting pay rate for this position is $19.00/hour (or more, depending on experience) plus tips!
Requirements
Hotel Gallery Host (Front Desk Agent)
Company: Island Hospitality Management
Location: Hyatt Place Denver/Cherry Creek
Job Type: Full-Time | Hourly
Shifts: Morning (7AM–3PM), Evening (3PM–11PM), Overnight (11PM–7AM)
Are you a people-person who loves creating memorable guest experiences? Island Hospitality is looking for a Gallery Host (Front Desk Agent) who can deliver exceptional service while supporting both Front Desk and Food & Beverage operations. If you thrive in a fast-paced environment and enjoy variety in your workday, this role is perfect for you!
What You’ll Do:Front Desk & Guest Service
- Welcome, check in, and check out guests with genuine hospitality
- Process payments accurately and follow all hotel cash-handling procedures
- Provide helpful information to guests, vendors, and visitors
- Prepare daily reports for management
- Maintain control procedures for cash, vouchers, inventories, and receivables
- Prepare, stock, and present food and beverage items following brand standards
- Ensure the gallery remains clean, organized, and fully stocked
- Receive and organize F&B deliveries as needed
- Prepare and plate all menu items
- Sanitize countertops, equipment, and floors regularly
- Check IDs and monitor responsible alcohol service
- A big smile and a naturally friendly personality
- Ability to operate ovens, stoves, microwaves, and other F&B equipment
- Motivated team player with strong initiative
- Strong problem-solving skills and ability to stay calm under pressure
- Approachable and dedicated to outstanding guest service
- Open availability – flexibility is a must (we cannot guarantee set shifts or schedules)
- Able to stand, walk, and sit for extended periods
- Ability to lift/move 10 lbs regularly and up to 25 lbs frequently
- Weekly work hours vary based on occupancy and business levels
Comprehensive Benefits Package
- Medical, Dental & Vision insurance
- HSA & FSA options, including Dependent Care FSA
- Identity Theft Protection
- Commuter benefits (transit & parking)
- Pet Insurance
- Paid Sick Time & Paid Vacation Time
- Family Leave
- 401(k) with generous company match (fully vested from day one!)
- Daily Pay options for hourly team members
- Employee Assistance Program
- Wellness subscriptions (gyms, counseling, financial planning, and more)
- PTO incentives for annual wellness exams
- Free hotel room nights + employee and friends/family discounts
- Team Member of the Month/Quarter/Year awards & bonuses
- Discounted tickets to theme parks, concerts, movies, and more
- Career growth through our structured training & development programs
- Referral bonuses available at any Island Hospitality location
At Island Hospitality, your career path is in your hands. We provide the training, tools, and support needed to help you build a long, successful future in hospitality—no matter where your journey starts.
Apply Today!If you’re ready to be part of a supportive, growth-focused team that values positivity and service,
we’d love to meet you!
Equal Opportunity Employer
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