F&B Supervisor - Service charge and Tips eligible

Job Overview

Title:

Food & Beverage Supervisor.

Location:

Denver, CO. FLSA:
Non-Exempt. Employment Status:
Full-Time.

Reports to:

Food & Beverage Manager. Supervises:
Food & Beverage Team Members. Pay Range: $21.00–$23.00 per hour plus service charges and tips for roles worked in Tower Tap and Grill.

The Food & Beverage Supervisor is responsible for supervising and controlling the restaurant, bar, and banquet operations to meet hotel and brand standards. The role includes ensuring efficient service, maintaining profitability, and compliance with regulations, particularly liquor laws, while delivering an exceptional guest experience.

• Ensure prompt and efficient service of all meals, snacks, and beverages to required standards.
• Maintain profit margins by managing costs through sales analysis, menu costing, and cash handling procedures.
• Ensure timely and efficient setup of all function rooms in accordance with event specifications.
• Maintain cleanliness and maintenance of the restaurant and bar, including table setups and flower arrangements.
• Supervise food and beverage associates, ensuring they are well-groomed, professionally dressed, and provide courteous service.
• Manage bartenders and room service staff, ensuring they are trained and meet service standards.
• Assist in setting up function rooms according to client and event requirements.
• Oversee room service orders to ensure timely and accurate delivery.
• Coordinate with clients during events to ensure satisfaction and address any concerns.
• Manage the ordering, storing, and issuing of goods, maintaining security and adherence to stock requirements.
• Handle customer complaints and ensure high service quality.
• Ensure compliance with hygiene, health, and safety standards.
• Conduct regular performance reviews, identify training needs, and ensure ongoing staff development.
• Circulate throughout the restaurant and bar, maintaining visibility with guests and staff.
• Conduct regular staff training and stay informed about industry trends for continuous improvement.

• 3+ years of experience in food and beverage operations or a supervisory role.
• Strong understanding of POS systems, cost control, and inventory management.
• Knowledge of food hygiene regulations and liquor laws.
• Proven ability to manage and lead a team, including training and performance management.
• Excellent customer service skills, with a focus on guest satisfaction.
• Strong communication skills, both written and verbal.
• Ability to work under pressure and manage multiple tasks in a fast-paced environment.
• Proficiency in resolving guest complaints and maintaining high service standards.
• Ability to collaborate with different departments, such as front office and housekeeping.

Must be able to stand and walk for extended periods; may need to lift up to 30 lbs. Occasionally. Requires working in an indoor environment, with occasional exposure to temperature changes depending on operational needs. Flexibility to work nights, weekends, and holidays as required to meet business demands.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.

Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

• Medical, dental, and vision coverage
• PTO (Paid Time Off)
• 401(k) matching
• Wellness support
• Life and disability coverage
• Savings accounts
• Tuition aid
• Travel and lodging perks

The position is no longer available.