Laundry Attendant Part Time

Summary

Inspects, washes, folds, and stores all laundered supplies for guest rooms and Food & Beverage outlets. Adheres to specific Brand Standards as instructed.

• Separates linen according to classification, fabric and color

• Counts all soiled linen and records the totals

• Operates washers and dryers as per established procedures

• Loads and unloads washers and dryers

• Sorts out stained linen for soaking and re-washing

• Folds, stacks, hangs and stores all laundered linen

• Separates, counts and records damaged linen and places it in designated area

• Records discarded linen in discard file

• Cleans dryer filters as scheduled

• Reports equipment malfunctions promptly to the supervisor

• Keeps supplies and storage area orderly at all times

• Cleans all equipment and work area daily.

• Maintains par stock of laundry and cleaning supplies. Informs supervisor of supplies needed

• Assists with monthly inventories

• Prepares stationery and laundry bags for guest rooms

• Processes and wraps glasses, if needed

• Reports any hazardous conditions or malfunctions of equipment to management

• Answers telephone and relays messages

• Turns in lost and found items

• Additional duties may be added at any time at the discretion of management

• Maintains a professional image, including appearance, verbiage, and body language, at all times.

• Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.

• Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.

• Fosters teamwork by offering assistance to others, as needed.

• Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.

• Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.

• Recommends other Baywood properties to our guests, when appropriate.

• Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’ demonstrating our motto ‘It’s Better at Baywood!’

• Some high school education (grade
  9) preferred

• Previous hotel laundry experience preferred; however, ability gained through 1+ years related employment (customer service) or on-the-job training may substitute for food service experience

• Ability to learn and maintain franchise standards and procedures
• Ability to follow schedule and ability to perform physical labor
• Ability to read and understand chemical labels, and Safety Data Sheets, Instructions
• Must have ability to complete applicable housekeeping forms and to communicate any problems and/or unusual conditions to management
• Must have ability to positively communicate with guests and co-workers.
• Must have ability to work within scheduling guidelines.

• Walking and Standing:
  Frequently (for entire shift). Must be able to carry 40 lbs. up to 25 feet.

• Walking and Standing: 100%

  • Must be able to carry 40 lbs. up to 25 feet.

• Lifting, Push/Pull: 95%

  • Ability to lift up to 25 lbs. regularly.
  • Must be able to lift 40 lbs. to the waist, chest, and above the head.
  • Ability to push laundry cart (up to 100 lbs) regularly.

• Sitting: none

• Bending, Stooping, Reaching: 95% (throughout the entire shift).

  • Must be able to bend at the knees with up to 40 lbs., standing to an upright position.

• Driving: none

• Traveling: none

• Inside:
  Protection from weather conditions, but not necessarily from temperature changes.
• Outside:
  Rarely exposed to weather conditions