PM Rooms Inspector

Job Overview

The Rooms Inspector ensures associates promptly clean public areas and guest rooms, maintains, cleans, and inspects them to standard for resale to incoming guests. Responsible for training associates on customer service, cleaning standards, and adherence to the department’s operations. Inspects rooms and assigned areas for cleanliness and maintenance.

• Supervise, coach, counsel and train Public Area Attendants, Room Attendants and Linen Runners.
• Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
• Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
• Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
• Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
• Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets.
• All other duties as assigned, requested or deemed necessary by management.

• High school education or equivalent experience.
• 1-2 years of employment in a related position with this company or other organization(s).
• Working knowledge of Housekeeping and the hotel’s services, policies and operations.
• Supervisory skills.
• Ability to interpret reports.

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Ability to communicate with guests and staff.
• Ability to inspect guest rooms and review reports.
• Lifting up to 50 lbs. of linen, supplies, furniture. Pushing up to 50 lbs., pushing housekeeping cart and vacuum cleaner.
• Pulling up to 50 lbs., pulling housekeeping cart and vacuum cleaner.
• Carrying up to 35 lbs. of supplies.
• Bending - picking up supplies, cleaning guests rooms, turndown service, trash removal; occasional kneeling required.
• Mobility - continuous movement throughout hotel. Continuous standing 90% of shift. Climbing stairs, approximately 100 steps 3% of 8 hours. Ladders - approximately 3 feet, 2% of 8 hour shift.
• No driving required.

• Medical, dental, & vision insurance.
• Discounted On‑Site Downtown Parking.
• Health savings and flexible spending accounts.
• Basic Life and AD&D insurance.
• Paid time off for vacation, sick time, and holidays.
• Eligible to participate in the Company’s 401(k) program with employer matching.
• Employee Assistance Program.
• Tuition Reimbursement.
• Great discounts on Hotels, Restaurants, and much more.
• Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.

USD $20.00 - $20.00 /Hr.

:

Position Type:
Regular Full-Time

Property:
Courtyard Denver

Outlet:
Hotel

Category:
Housekeeping & Laundry

Minimum: USD $20.00/Hr.

Maximum: USD $20.00/Hr.

Address: 934 16th St

City:
Denver

State:
Colorado

EOE Protected Veterans/Disability