Convention Services Manager - Salary

Job Summary

City, State:
Denver, Colorado Be a part of a great team at the Renaissance Denver Downtown City Center Hotel in the beautifully restored, historic Colorado National Bank building.

We offer great benefits including but not limited to Medical, Dental, Vision, 401k, Life Insurance, Short-Term Disability, Long-Term Disability, Tuition Reimbursement, and great Travel Perks!

• Title:
  
  Convention Services Manager
• Location:
  
  Denver, CO
• FLSA:
  Exempt
• Status:
  Full-time
• Reports to:
  
  Director of Sales and Marketing
• Pay Range: $58,000 - $62,000 per year

The purpose of a Convention Services Manager is to plan, manage and organize the in-house details for large group and convention bookings (i.e. guest rooms, menus, themes, set-up, etc.).

• Participate in negotiating meetings/functions, rooms, rates and all related requirements.
• Ensure maximization of room and meeting space, revenues and profits, while delivering a quality guest experience.
• Create and communicate event resumes.
• Recommend and implement procedural changes and performs as team leader for all hotel department staff participating in the event delivery process.
• Plan, upsell and detail the program with the client including: verification and modification of space requirements, times, equipment, menus, decor.
• Evaluate guest needs and industry competitive set to implement product, service and operational changes necessary to ensure guest satisfaction and market dominance.
• Monitor client satisfaction scores in staff helpfulness, food quality and overall event while leading by influence to exceed brand benchmarks.
• Maintain a flexible schedule to accommodate client's needs before and after events.
• Att