Front Desk Supervisor IHG and Opera

Front Desk Supervisor

Pay: $24.00

Location:

6951 Tower Rd, Denver, CO 80249

We're hiring an experienced Front Desk Supervisor to help lead daily front office operations at a busy hotel. We're looking for someone who provides excellent guest service, communicates professionally, and is comfortable leading a front desk team.

• Supervise and support Front Desk Agents
• Assist with daily front desk operations and shift coverage
• Handle guest check-ins and check-outs
• Resolve guest questions, concerns, and service issues
• Assist with room assignments, reservations, and guest requests
• Ensure front desk procedures and hotel standards are followed
• Train and support new Front Desk employees
• Communicate with Housekeeping, Maintenance, and other hotel departments
• Assist with shift reports and daily administrative tasks
• Step in and support the front desk during busy periods

• Previous hotel front desk experience required
• Front Desk Supervisor, Lead, or similar leadership experience strongly preferred
• IHG and OPERA experience required
• Strong guest service and problem-solving skills
• Professional appearance and communication
• Comfortable handling guest concerns independently
• Strong computer and administrative skills
• Dependable, organized, and able to lead a team
• Flexible availability, including weekends and holidays as needed

• Weekly pay
• Consistent work opportunity
• Leadership experience in hotel operations
• Opportunities for additional assignments