Events Manager

Compensation $58,000.00 - $62,000.00/year

Schedule Full time

Job Type Permanent

Highlights

• Performance-based incentive opportunities!
• Growth and advancement opportunities!
• Pay Activ – On-demand access to earned wages!

Description

Events Manager

LAZ Live

Full-Time | Exempt

Fuel the Energy. Elevate the Experience. Create Unforgettable Events.

Want to hear something exciting?

Thousands of guests attend concerts, sporting events, festivals, conventions, and special events every year. While guests focus on enjoying the event, a dedicated team works behind the scenes to ensure guest entry, way finding, venue services, and parking operations are delivered safely, efficiently, and professionally.

That's where LAZ Live comes in.

LAZ Live delivers exceptional event staffing, guest services, venue support, and parking operations at premier entertainment venues and destinations across the country.

At LAZ Live, we believe great events begin with great people
.

If you're an experienced leader who thrives in fast-paced environments, enjoys developing teams, and is passionate about creating outstanding guest experiences, this could be the opportunity for you.

Why Join LAZ Live?

• Competitive salary and leadership opportunity
• Performance-based incentive opportunities
• Positive team atmosphere and supportive leadership
• Career growth and advancement opportunities
• Pay Activ - Access earned wages before payday
• Leadership development and professional growth opportunities
• Employee recognition programs
• Employee Assistance Program (EAP)
• Health coaching and wellness resources
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off (PTO)
• Short-Term Disability Coverage
• Long-Term Disability Coverage
• Life Insurance Benefits

Schedule & Availability

This position supports event and venue operations and may require working days, evenings, weekends, holidays, and peak event periods. Flexibility is required to support operational needs and client expectations.

The Spirit of the Position

As the Events Manager
, you are responsible for overseeing all day-to-day event operations related to guest services, interior services, and parking operations. This includes leadership of supervisors and event personnel.

You will ensure all operational areas are staffed appropriately, performing effectively, and delivering exceptional service while maintaining safety, efficiency, and client satisfaction.

This role serves as a key operational leader responsible for bridging frontline execution with strategic objectives while driving employee engagement, operational excellence, and memorable guest experiences.

As a company devoted to promoting an employee-focused servant leadership culture, the Events Manager supports the development of employees, operational effectiveness, and continuous improvement across all areas of responsibility.

What You’ll Do

Operational Leadership

• Oversee daily event operations for guest services interior services functions, and parking.
• Manage event execution from preparation through post-event breakdown.
• Ensure operational plans are implemented effectively and consistently.
• Monitor event performance and proactively address operational challenges.
• Coordinate resources, staffing, equipment, and deployment plans.
• Ensure all operational areas are prepared and event ready.
• Support VIP, premium parking, premium entry, and special event services.

Guest Experience & Interior Services Management

• Oversee ticket scanning, ushering, guest assistance, way finding, and customer service operations.
• Ensure guests receive a welcoming, safe, and efficient experience.
• Resolve escalated guest concerns and service recovery situations.
• Monitor guest flow and venue access procedures.
• Partner with venue leadership to continuously improve guest satisfaction.
• Promote a…