Manager, Business Partner Center

Brand: Bagel Brands

Bagel Brands is the parent company for your favorite breakfast brands, Einstein Bros. Bagels, Bruegger’s Bagels, Noah’s NY Bagels, and Manhattan Bagel. We believe in the bagel and how it has the unique ability to bring people together. Our team has a standard set of values and behaviors that allow us to spread a little more joy and happiness in the world.

They let us laugh, smile, and enjoy each other’s company a little more. These are the behaviors that guide how we work, how we treat each other, and how we treat our guests. We believe that there is no better way to make someone’s day than with a warm, fresh-baked bagel and a heart‑felt good morning.

The Support Center Manager, People Business Partner serves as a strategic partner to Support Center and Executive leaders, enabling business performance through strong people practices, talent development, and effective execution of people programs. This role balances strategic partnership with hands‑on leadership, ensuring talent management programs, people processes, and employee experiences are delivered consistently and effectively within the Support Center. In alignment with Bagel Brands’ Mission, Vision, and Values, this role fosters a culture of ownership, accountability, growth, and support—helping leaders and teams do their best work.

This position is hybrid and located in Denver, CO at the Corporate Headquarters, Support Center. Address: 1720 S. Bellaire Street, Skybox suite, Denver, CO 80222.

• Department:
  People Department
• Reports to:
  
  Director of Talent Management
• Base Salary Range: $95,000 to $105,000 annually
• Bonus: 15% annual incentive target
• Compensation is based on experience, qualifications, and internal equity.

• Serve as the primary People Business Partner for Support Center leaders and members of the Executive Team, providing guidance on organizational design, performance, engagement, and talent decisions.
• Translate business priorities into people strategies that support growth, effectiveness, and culture.
• Act as a trusted advisor on employee relations, leadership effectiveness, performance management, corrective actions, and change management.

• Partner with Director, Talent Management and People Leaders to execute performance management, talent review, and succession planning processes for the Support Center.
• Ensure consistent, high‑quality performance conversations, goal alignment, and development planning.
• Partner with Support Center leaders on organizational design, ensuring departmental structures, role clarity, and talent deployment align with evolving business priorities and strategic goals.
• Support leadership development efforts by reinforcing leadership competencies and development expectations within the Support Center.
• Partner on career pathing, succession planning, internal mobility, and readiness planning for key roles.

• Lead employee relations efforts for the Support Center, including investigations, conflict resolution, and performance management support.
• Coach leaders on effective feedback, accountability, and employee engagement practices.
• Serve as a culture ambassador, reinforcing Bagel Brands’ values of ownership, collaboration, and support.

• Partner with Total Rewards, People Services, and Recruiting to ensure smooth execution of people processes, including merit, bonus, performance reviews, onboarding, and offboarding.
• Partner with Total Rewards to support compensation decisions for the Support Center, ensuring internal equity, market alignment, and thoughtful application of benchmarking insights from a business partner perspective.
• Own the end‑to‑end onboarding process for Support Center employees, partnering with hiring managers to ensure timely coordination, role clarity, system readiness, and a positive new hire experience aligned with Bagel Brands’ Mission, Vision, and Values.
• Support communication and rollout of people programs, ensuring clarity, adoption, and consistency.
• Identify process gaps or…