Employee Relations Business Partner

Job Title: Bilingual People Relations Partner

Employment Type: Contract (10 months)

Pay Rate: $35–$40/hour

Role Overview

The North America People Relations (PR) Partner supports employee relations across the U.S., Canada, and Mexico, ensuring consistent execution of global HR and PR policies, practices, and strategies. This role partners closely with HR leadership and legal teams to manage complex, high-risk cases while aligning regional needs with global People Relations objectives and fostering a positive workplace culture.

Key Responsibilities

• Own and oversee regional execution of workplace investigations, employee accommodations, corrective actions, and related People Relations projects, ensuring compliance with local and global regulations
• Lead and actively participate in global HR business process initiatives to drive timely implementation, process improvements, and enhanced employee experiences
• Serve as the escalation point for high-risk or sensitive People Relations matters, including workforce actions and terminations
• Monitor, analyze, and report on regional PR metrics, identifying trends, risks, and opportunities for proactive solutions
• Partner with Employment Legal, Business Integrity, and HR leadership to address complex regional People Relations challenges

Skills & Qualifications

• Strong judgment and decision-making skills, with the ability to present key data and insights to executive leadership
• In-depth knowledge of HR and People Relations practices, policies, and legal requirements across multiple U.S. states, Canada, and Mexico
• Excellent analytical skills with the ability to identify trends and recommend effective solutions
• Strong communication and collaboration skills when working with cross-functional and global teams
• Proven experience managing sensitive and high-risk employee relations cases with discretion and professionalism
• Experience leading process improvement initiatives and supporting scalable HR service models
• Spanish fluency at C2+ level required;
  Portuguese is a plus

Who We Are

SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. We're a dynamic, people-first organization where fresh ideas are always welcome. Our culture is built on collaboration, innovation, and a genuine passion for helping people grow. At SGF Global, smiles are part of the dress code, and every voice matters.

Are you looking to join an organization where your ideas are valued, your growth is supported, and your work makes a global impact? We're always looking for talented individuals who are ready to make a difference.