Employee Benefits Coordinator

Employee Benefits Coordinator

Human Resources | Reporting to:
Director, Total Rewards | In-Office, Denver

At Inspirato, we believe extraordinary travel should be effortless. We are a luxury destination club built on the pillars:
Certainty, Care, and Value while delivering curated experiences that consistently exceed expectations for our members. We are committed to promoting diversity, equity, and inclusion across everything we do — in our workplace, our business, our marketing, and the causes we support. Our team spans ages, abilities, cultures, races, religions, gender identities, and sexual orientations. We don't just embrace those differences;

we celebrate them.

The Employee Benefits Coordinator owns day-to-day benefits administration — including leave management, compliance, and employee inquiries — while supporting broader functional priorities. Success in this role requires rigor across benefits administration, sound judgment under time pressure, and a service mindset that scales with a shared services business model.

1. Benefits Administration & Compliance

• Administer employee benefit programs — medical, dental, vision, life, disability, retirement, and voluntary benefits — including enrollments, changes, and terminations across HRIS and carrier systems.
• Administer paid leave programs (FMLA, STD, ADA) across multiple states, ensuring compliance with federal, state, and internal requirements.
• Maintain benefit files, records, and data integrity across HRIS and vendor systems; conduct monthly audits and invoice reconciliations to identify and resolve discrepancies.
• Monitor and resolve integration errors across payroll and benefits platforms (Paylocity, Bswift, Principal, Wex, Cigna); manage vendor relationships to ensure timely issue resolution.
• Process verification-of-employment requests and support benefits-related onboarding and offboarding activities.

2. Enrollment, Communications & Education

• Lead annual Open Enrollment, including Wellness Fair planning, hybrid info sessions, incentive programs, and employee communications.
• Serve as primary point of contact for the Benefits inbox — triaging inquiries, resolving routine cases, and escalating complex issues to the appropriate stakeholders.
• Develop and distribute benefit communications, announcements, and educational materials; present benefits information during new-hire orientation and team sessions.

3. Wellness & Employee Engagement

• Design and coordinate wellness initiatives and events in partnership with internal teams and external vendors.
• Support company-wide People Operations programs, engagement events, and culture-building activities.

4. Projects, Systems & People Operations Support

• Identify and implement process improvements; author and maintain standard operating procedures for benefits and People Operations functions.
• Support HRIS and benefits system implementations, testing, and vendor transitions.
• Support recruiting and cross-functional People Operations initiatives; contribute to ad hoc projects as needed.

• 2+ years of experience in benefits administration or a related People Operations role; bachelor's degree preferred.
• Proficiency with HRIS/payroll systems (Paylocity preferred) and advanced Microsoft Excel skills.
• Sound judgment and discretion in handling confidential and sensitive employee information.
• Strong analytical and problem-solving skills, with the ability to manage multiple priorities under tight deadlines — particularly critical given responsibility for benefits administration across 500+ employees.
• Clear, concise verbal and written communication skills.
• Adaptability and comfort operating in a fast-paced, evolving environment.

Base Salary: $60,000 - $65,000 We build compensation structures that reflect comparable market rates for companies of similar size, revenue, and geography, while recognizing individual experience, performance, and demonstrated capability.

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