Senior Business Intelligence Analyst

Contentful is seeking a Senior Business Intelligence Analyst to join our high-performing FP&A organization. In this role, you will serve as a strategic partner to business and finance leadership
, transforming data into actionable insights that drive growth, improve efficiency, and enable Contentful’s long-term success.

You will play a critical role in connecting business performance with financial outcomes
, providing visibility into topline performance, revenue, spend, and profitability trends while identifying opportunities to optimize investments and accelerate growth.

This role requires both financial acumen and technical skill - you’ll work closely with our central Data team to leverage Contentful’s Insight
360 platform, interrogate datasets, define metrics, build models, design dashboards, and deliver analytical insights that power decision-making across the company.

If you’re a finance professional who’s equally comfortable with data and strategy - and motivated by helping leaders make smarter, faster, data-driven decisions - this is a chance to make a measurable impact on the business.

• Collaborate cross-functionally with Sales, Marketing, Product, and Data teams to align financial insights with operational goals and priorities.
• Act as a Data Steward for the Finance organization to help drive data capture improvements, define key metrics and attributes and ensure strong data hygiene for finance owned data.
• Partner with the central Data team to ensure high data quality, define financial data requirements, and influence the company’s data roadmap from a finance perspective.
• Drive continuous improvement in FP&A processes through automation, data integration, and best practices.
• Act as a thought leader for data and analytics within Finance
  , helping elevate data fluency and enablement across the organization.
• Build and maintain dashboards, reports, and self-service analytics tools using the Insight
  360 platform and BI technologies to enable finance and business partners.
• Design and standardize KPIs for SaaS metrics (e.g., ARR, ACV, NDR) and create trusted, self-serve BI assets for Finance and business leaders.
• Lead cross-functional analytics projects with Rev Ops, Data Engineering, and Product Analytics to connect pipeline, bookings, and revenue data.
• Improve data quality through validation frameworks, anomaly detection, and reconciliation processes with source systems.
• Proactively surface insights and business risks with clear narrative and recommendations.

• Finance and business leaders make faster, more confident decisions based on trusted, timely, and actionable insights.
• Contentful’s financial models and dashboards are accurate, automated, and widely adopted across teams.
• FP&A operates as a strategic partner to the business - influencing investment decisions, growth planning, and operational performance.
• Insight
  360 becomes a central source of truth for financial and operational data, powering proactive forecasting and analysis.
• You are recognized as a
  trusted advisor who combines analytical rigor with strategic understanding of the business.

Must-haves

• 6–8+ years in Business Intelligence, Data Analytics, or FP&A analytics with a track record of building scalable, production-grade BI assets for Finance.
• Advanced skills in SQL and BI tools (e.g. Tableau, Looker, Power BI, or similar).
• Ability to build and maintain robust financial models that scale with business complexity.
• Exceptional communication and presentation skills - able to translate data into clear business insights.
• Experience in SaaS business models, ideally within high-growth, sales-led environments.

Nice-to-haves

• Familiarity with data governance, data quality, and financial data enablement principles.
• Experience with dbt or similar transformation frameworks; basic Python or R for analysis/automation and Snowflake.
• Familiarity with planning systems (e.g. Workday Adaptive Planning) and with ERP/CRM data (e.g. Net Suite, Salesforce).
• Exposure to cohort analysis, and LTV/CAC modeling.

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive…