Infrastructure Technical Program Manager, Global Connectivity Infrastructure Development

Infrastructure Technical Program Manager, Global Connectivity Infrastructure Development

Job  | Amazon Data Services, Inc.

Final date to receive applications:
Feb 4, 2026

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on challenging problems with thousands of variables impacting the supply chain, and we seek talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate across AWS to uphold high safety and security standards while providing scalable capacity at low cost, and you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services is looking for an Infrastructure Technical Program Manager to support and deploy one of the world’s largest and most complex telecommunication networks. The role executes a strategic plan to improve business processes and deployment of hyper-scaled cloud infrastructure, creates a quality control system for North and South America (NASA), conducts pre/post-inspections for design validation, and pilots stakeholder communication for delivery schedules.

This opportunity is within the Global Connectivity Infrastructure Delivery - Fiber Deployment organization, responsible for project management, quality, and delivery of fiber capacity for the physical network solutions that drive Amazon’s internal infrastructure and connect our services to the world.

• Reports to the GCID-FD Deployment Manager, and updates regularly with Global Senior management.
• Serve as a key member of the GCID-FD team helping to drive overall Network Infrastructure strategy.
• Vendor management to deploy on time, measure progress, and rate through quality Key performance Indicators.
• Develop a focused quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success.
• Create and standardize reporting mechanisms for the GCID-FD group and provide regular progress updates on program deployment to management and stakeholders.
• Periodically report on the overall network development program status across the assigned region.
• Manage and track deployment of approved network plans with internal customers and stakeholders such as technical business developers or construction vendors until the infrastructure is in service.
• Manage multiple competing cross-functional projects/programs simultaneously, some on a global scale.
• Interact with engineers, technicians, vendors, and senior management on a daily basis.
• Physically audit completed construction work, review fiber test results, and hand-off completed delivery to internal customers.
• Run meetings, create and maintain timelines, and keep large, diverse groups informed of progress and obstacles.
• Anticipate bottlenecks, manage risk and escalations, and balance business needs versus technical constraints.
• Coordinate access and approvals to security-regulated sites.
• Travel 25-40% as required.

• 3+ years of technical product or program management experience
• 2+ years of software development experience
• 3+ years of project management disciplines including scope, schedule, budget, quality, risk and critical path management experience
• Experience managing programs across cross-functional teams, building processes and coordinating release schedules

• 3+ years of working directly with engineering teams experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support…