IT Infrastructure Engineer

OVERVIEW

Work independently and alongside the IT department to design, maintain, support, and monitor the IT infrastructure for Encore’s offices and job sites.

Compensation for this Position: $80,000 - $115,000 annually, depending on experience

THIS POSITION IS BASED FULL TIME ON-SITE IN LAKEWOOD, REMOTE CANDIDATES WILL NOT BE CONSIDERED

• Maintain open communication lines with all working relationships
• Follow up to ensure items for which the job is accountable are performed
• Earn and maintain customer’s trust
• Uphold the core values of the organization
• Work well with others to accomplish the mission of the organization and of the job

• Architect, supervise, and participate in the implementation of technologies and platforms supporting the data, security, and voice infrastructure.
• Ensure availability of enterprise infrastructure that supports internal employee business functions and external customer communications.
• Troubleshoot and remediate 3rd and 4th level support issues impacting the operation of the corporate data and voice infrastructure.
• Mentoring responsibilities
• Serve as one of the primary points of contact for service providers and coordinate circuit design, provisioning, installation, and troubleshooting.
• Document the design, operation, and troubleshooting of technology platforms and procedures.
• Plan, design, implement, and continuously improve disaster recovery procedures
• Maintain a good working knowledge of current infrastructure and future trends
• Interact and coordinate with vendors, suppliers, distributors, and contract consultants
• Maintain the necessary project plans and documentation for system builds and modifications
• Monitor systems and identify performance issues proactively
• Propose new IT services and solutions to the end users and the senior management team
• Requirements analysis
• Network and systems engineering
• Storage engineering
• Application infrastructure
• Provide input to annual business plan to support future computing requirements
• Project management
• Infrastructure and system testing
• Budgeting

KNOWLEDGE,

SKILLS AND ABILITIES

:

Knowledge in:

• Microsoft Windows server and desktop operating systems
• Microsoft Active Directory
• Azure Active Directory
• Microsoft Exchange Admin Center
• VMware ESXi and other virtualization technologies
• Fortinet firewalls and security products
• Industry best practices

Skill in:

• Networking hardware (switches, routers, WAPs)
• Networking protocols
• VPN setup and management
• SAN management
• Adaptation to new and changing requirements, environments, and/or information
• Expertise across a broad range of Microsoft Infrastructure Technologies, including but not limited to current and future Windows Operating Systems, all components of Active Directory, Azure, Collaborative Communications and work spaces
• Expertise in writing Windows Power Shell scripts for automation or maintenance
• Expertise in Active Directory Domain Services including Group Policy, DNS, DHCP, and Sites & Services and supporting infrastructure
• Experience managing Microsoft Office 365 back-end infrastructure including Exchange Admin Center, Teams, SharePoint, and One Drive for Business
• Business writing
• Effective written and oral communication sufficient to elicit and communicate information and achieve understanding
• Establishing and maintaining effective working relationships with customers, vendors, consultants, management, and employees
• Organizing work to accomplish tasks
• Reading and writing
• Prioritizing and reporting to meet job needs
• Problem solving
• Tracking numbers and bits of data relevant to the work assignment

• Climbing
• Crawling
• Driving
• Kneeling
• Lifting (up to 50 lbs)
• Sitting
• Standing
• Stooping
• Vision acuity (near and far)
• Walking

A degree in IT, MIS, or a related field, or 4+ years of IT Systems Administration experience, is required. Industry certifications (e.g., MCSE, MCSA) are preferred. Candidates must be able to work independently and make decisions based on organizational needs.

• Encore Electric provides excellent benefits for our employees, including: medical, dental, and vision plans, disability, and life insurance, employee-matched 401(k), paid time…