Solutions Consultant

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Customer Successteamwithanew Solutions Consultant .

This role suits someone who loves solving problems, building strong customer relationships, and delivering an exceptional onboarding experience.

You’ll join a collaborative, supportive team that takes pride in the success of our products and the customers who rely on them. If you’re looking for a varied role in a scaling SaaS company where your work has real impact, this is a great opportunity.

myairops is a global aviation software company providing premium SaaS solutions to a wider range of aviation organisations, including corporate flight departments, charter brokers, medical providers, military operations, and business aviation operators. Our customers span the globe, and we’re proud to partner with some of the world’s most successful aviation companies.

Our products are growing rapidly in the market, and we’re continuing to expand our team to meet demand.

The Solutions Consultant guides customers through the full myairops onboarding journey. You’ll work closely with business development, engineering, product, and support teams to ensure a smooth transition from initial interest to successful go‑live.

Key elements of the role include:

• Delivering engaging product demonstrations that help customers understand the platform and its potential for tailored solutions
• Acting as a trusted advisor and Subject Matter Expert throughout onboarding and hyper‑care
• Leading customers through configuration, implementation, and early adoption

This is a customer‑facing role that blends technical understanding, communication skills, and a passion for helping customers succeed.

• Confident communicator able to work effectively with both technical and non‑technical stakeholders
• Ability to apply system configuration principles using industry knowledge, product expertise, and customer requirements
• Significant customer management experience, including interpreting complex requirements and identifying solution opportunities
• Experience working with integrations or implementations of cloud‑based systems

• Experience with complex software platforms requiring tailored client solutions
• Familiarity with Jira, VSTS, or similar tools
• Understanding of project management fundamentals

Due to the volume of applications, only shortlisted candidates will be contacted. If you do not hear from us within 20 working days, please assume your application has not been successful on this occasion. We are unable to offer visa sponsorship for this role.