Senior Salesforce Administrator

Are you a seasoned Salesforce professional ready to move beyond administration and take ownership of a business critical platform? Do you bring both deep technical expertise and the confidence to influence how a business operates? RTI is looking for a Senior Salesforce Engineer who will partner closely with the business and take hands-on ownership of designing, building, and maintaining Salesforce solutions that move the organization forward.

This is a senior, business facing role with accountability across design, delivery, and ongoing platform health.

• Salesforce Functional Ownership
• Partner with business stakeholders to design and implement Salesforce business processes that are tightly aligned to business priorities and focused on delivering measurable value.
• Design and build complex automation using Flow Builder as the primary automation tool. Flow design, migration, and orchestration expertise is required.
• Define Salesforce data models, object structures, and relationships to support current and future business needs.
• Establish configuration standards and patterns that Administrators execute and maintain.

• Solution Design Through Delivery
• Lead Salesforce initiatives from concept through production, including requirements discovery, solution design, build, testing, and release.
• Ensure solutions are scalable, performant, and maintainable within Salesforce platform constraints.
• Serve as the final decision maker for technical design.

• Integration and Platform Risk
• Design, govern, and oversee Salesforce integrations with enterprise systems such as ERP and other platforms, ensuring data integrity, resilience, and operational reliability.
• Own functional and platform level risk.
• Escalate, document, and manage technical tradeoffs with leadership when constraints arise.

• Security and Governance
• Design Salesforce security in alignment with compliance and change control standards.
• Partner with the Administrator to ensure consistent execution of security models and access hygiene.

• Reporting and Analytics
• Partner with Administrators on report and dashboard implementation and ongoing maintenance.
• Establish standards for report performance, data freshness, and interpretability as data volume grows.
• Identify gaps in data capture and recommend upstream process or data model changes to improve analytical accuracy.

• Leadership and Enablement
• Serve as the senior technical escalation point for Salesforce.
• Mentor Administrators and other team members, reinforcing design standards and best practices.
• Provide guidance to stakeholders on platform capabilities, constraints, and tradeoffs.

• Documentation and Enablement
• Maintain clear documentation of Salesforce configuration, processes, and standards.
• Support user enablement through targeted training and guidance where needed.
• Monitor, diagnose, and resolve complex production issues related to business logic and platform behavior.

• 8 plus years of hands-on Salesforce experience with deep expertise in Sales Cloud and related Salesforce products. Working knowledge of Apex, triggers, or Visualforce.
• Proven ownership of Salesforce org governance and strategic direction, including prioritization frameworks, design standards, and executive level decision support.
• Demonstrated ownership of complex Salesforce business processes and declarative automation.
• Advanced proficiency with Flow Builder and Salesforce automation patterns.
• Strong understanding of Salesforce data modeling, security architecture, and platform limits.
• Proven ability to partner with business stakeholders at all levels and challenge requirements constructively.
• Experience operating within formal change management and release processes.
• Strong written and verbal communication skills, with the ability to explain technical tradeoffs to non technical audiences.
• Proven ability to manage multiple initiatives with competing priorities.
• US Person Requirement:
  Due to export-control regulations, candidates must meet the federal definition of a “US person” (U.S. citizen, permanent resident, refugee, or asylee). Visa sponsorship is not available.

• Bachelor’s degree in a technical or business related discipline
• Sal…