Senior Technical Program Manager

Description

We’re providing better solutions for hotel companies as the world around us evolves and changes related to using technology, finding labor, and maximizing profits.
Our mission is to empower the people that power hospitality. We give hoteliers actionable insights to know what to do, the tools to do it, and the visibility to know it worked. We bring together powerful hospitality tech solutions to maximize profits for more than 10,000 properties in hospitality markets around the world.

• Start with People
  :
  We are in the hospitality business and hospitality starts with people. This impacts both our being and our doing.
  • Being:
    We are responsible for building relationships, earning trust, and having fun. These things are fundamental to hospitality.
  • Doing:
    We will succeed if we start with great people working as one team. Empower others, speak the truth with care, and go together.
• Demand Integrity
  :
  Be trustworthy, be ethical, and be consistent whether someone is watching or not. Demand integrity of yourself and others to build the fabric of a high‑integrity organization.
• Delight the Customer
  :
  We aim to delight our customers in the same way our customers aim to delight their guests. The question is not if completed a process or hit a metric, the question is whether or not the customer is delighted.
• Champion Innovation
  :
  We compete in the game of change and win through innovation. Think big and then think bigger when it comes to the innovation required to tackle the problems our customers face daily.
• Make it Happen
  :
  We show up prepared, care about the details, and follow through. Don't get distracted. Don't stop 't make excuses. Find a way and drive until it is done.

Actabl is hiring a Senior Technical Program Manager (TPM) to serve as the operational backbone for our most critical Technology Modernization initiatives and to help strengthen delivery governance across Product and Technology. This is a senior, high‑impact role for someone who thrives in complex environments, enjoys turning strategy into execution, and wants to help shape how a modern Product & Technology organization operates.

Typical Functions:

The Senior TPM is accountable for delivery outcomes, predictability, and execution discipline across multiple teams. This is a transformation role at the center of Actabl’s future. You will:

• Help build a high‑performing, high‑accountability Product & Technology organization
• Play a key role in making Actabl AI‑native in how we plan, build, and deliver
• Influence how modern engineering practices, metrics, and operating rhythms are adopted
• Work directly with senior leadership on the company’s most strategic initiatives
• Have company‑wide impact, not just team‑level, responsibility

Technology Modernization Programs - Lead execution across large, multi‑team modernization efforts involving platform evolution, architectural refactoring, quality automation, security, and scalability.

• Drive milestone tracking, risk management, and modernization KPIs
• Provide clear executive visibility into progress, risks, and tradeoffs
• Own cross‑team program planning, sequencing, and dependency management
• Ensure delivery remains predictable as complexity increases
• Partner closely with Engineering and Product leaders to keep execution aligned to outcomes

Enterprise Delivery Governance - Help elevate how Product and Technology work together across the company.

• Drive adoption of Actabl’s unified Product Development Lifecycle (PDLC)
• Coordinate cross‑team planning and platform dependencies across products
• Partner with leadership on OKR execution and operating cadence
• Own delivery metrics, dashboards, and execution rhythms
• Identify systemic bottlenecks and drive continuous improvement
• Prepare executive‑level and board‑ready views of progress, risks, and tradeoffs — converting detailed delivery data into clear decision inputs

Outcome Accountability & Authority - Be directly accountable for program‑level outcomes.

• Drive alignment on sequencing and dependency resolution
• Surface and elevate delivery risks early
• Recommend tradeoffs when capacity or dependencies threaten outcomes
• Hold teams…