Implementation Consultant
Listed on 2026-02-18
-
IT/Tech
Technical Support, IT Consultant, Systems Analyst, Data Analyst
Global | Professional Services
Build solutions that actually change how work gets done.
At Intelex
, implementation isn’t about checking boxes or racing to a go-live date. It’s about helping organizations fundamentally improve how they protect people and the environment, manage risk, and operate responsibly at scale.
As an Implementation Consultant, you’ll sit at the center of that transformation. You’ll partner directly with customers to translate complex business goals into working, adopted solutions—and you’ll see the real‑world impact of your work every day.
This is a role for consultants who want ownership
, depth
, and purpose
, not just project churn.
Customers don’t buy Intelex for software alone—they buy outcomes: safer workplaces, better quality, stronger compliance, and measurable operational improvement. You are the person who makes that real.
You’ll guide customers from ambition to execution, helping them design, configure, and adopt solutions that fit their reality—not a generic template. When customers succeed, it’s because the implementation was thoughtful, disciplined, and outcome‑driven. That’s your craft.
What you’ll do (and why it’s interesting) Be a trusted advisor, not just a configuratorYou’ll lead customers through the full implementation journey—from discovery to go‑live—helping them make smart decisions about scope, design tradeoffs, and priorities. You’ll explain why a solution works, not just how to use it.
Turn complexity into clarityYou’ll run workshops, facilitate conversations across business and technical stakeholders, and translate messy requirements into clean, scalable configurations. You’ll help customers see the path forward when things get complicated.
Build solutions that stickYour work doesn’t stop ’ll test, validate, train, and prepare customers for real adoption—so solutions are usable, trusted, and stable from day one.
Own quality and outcomesYou’ll take pride in clean requirements, strong design decisions, disciplined testing, and thoughtful documentation. You’ll know that a “successful” project is one that customers can actually run with after go‑live.
Grow your expertiseYou’ll deepen your technical skills on the Intelex platform, integrations, and data flows. You’ll work across industries and regions, learning how different organizations solve similar problems in very different ways.
What success looks like- Customers are confident, informed, and prepared—not surprised—at go‑live
- Solutions align to real business goals and are ready for adoption
- Projects move forward predictably, with issues surfaced early and handled professionally
- Stakeholders trust your judgment and seek your input
- You consistently deliver high‑quality work while managing multiple engagements
You’ll report to the Manager, Consulting and be part of a global Professional Services organization. You’ll collaborate with Project Managers, Solution Architects, Customer Success, Support, Product, and a global community of experienced consultants.
You won’t be on an island. You’ll have mentorship, peer support, and access to deep subject‑matter expertise as you grow.
What you need to bring on day one (must‑haves)- Know how to work directly with customers—leading conversations, earning trust, and navigating competing priorities
- Have experience delivering SaaS implementations or complex technical projects, including requirements, configuration, testing, and go‑live
- Can break down messy, ambiguous problems and turn them into structured plans and decisions
- Understand the importance of scope, timelines, and quality, and know how to hold the line when tradeoffs appear
- Communicate clearly with both technical and non‑technical stakeholders, including senior customer leaders
- Take ownership: when something goes wrong, you lean in, not away
- Deep platform expertise: advanced configuration patterns, integrations, data flows, and solution design judgment
- Outcome‑driven consulting instincts: connecting customer goals to adoption, behavior change, and measurable value
- Executive presence: framing tradeoffs, risks, and recommendations…
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