Project Assistant – Mining & Energy SaaS

We are looking for a Project Assistant with a strong science or engineering background to support successful delivery of client projects across the mining and energy sectors.

This role sits at the intersection of project management, customer success, and technical implementation. You will work closely with customers and internal teams to help ensure projects are delivered on time, onboarding runs smoothly, and clients gain real value from the platform.

This is an excellent opportunity for someone early in their career who wants to learn how large capital studies are delivered and how modern SaaS platforms are implemented in heavy industry.

• Assist with planning, tracking, and coordinating client projects
• Maintain timelines, task lists, and project documentation
• Help ensure deliverables are completed on schedule

• Help onboard new customers and support implementation activities
• Coordinate training sessions, workshops, and follow-ups
• Track customer feedback and ensure issues are resolved quickly

• Act as a bridge between customers, product, and engineering teams
• Help gather requirements and document workflows
• Support testing, data preparation, and implementation tasks

• Help improve internal playbooks, documentation, and processes
• Support reporting on project progress and customer health
• Assist with building scalable delivery and onboarding workflows

• Bachelor’s degree in Engineering, Science, or a related technical field
• Strong organizational and project coordination skills
• Excellent written and verbal English communication
• Comfortable working with technical teams and technical concepts
• Highly detail oriented and proactive
• Strong problem solving and time management skills

• Interest in mining, energy, infrastructure, or large capital projects
• Exposure to project management tools or methodologies
• Experience working in a startup or fast-paced environment
• Interest in SaaS, digital transformation, and technical products