RPA Analyst

Job Title:

RPA Analyst

The RPA Analyst performs detailed analysis of business processes to identify opportunities for Robotic Process Automation (RPA). This role works closely with business units and work streams to determine automation candidates, documents detailed step-by-step recreations of manual processes and workflows, and collaborates with development and configuration teams to test, review, and ensure solution quality.

• Process Analysis: Analyze and document existing business processes to identify opportunities for robotic process automation.

• Solution Design: Design RPA automation solutions and create detailed Process Design Documents (PDDs) to guide developers and configuration teams.

• Collaboration: Work closely with both business and IT teams to ensure automation solutions meet business requirements and objectives. Partner across teams, departments, and work streams to deliver automation solutions that increase efficiency, reduce manual workloads, and support digital transformation initiatives.

• Testing and Monitoring: Create test cases, monitor bot performance, and troubleshoot issues as they arise.

• Documentation: Maintain a detailed catalog of business processes, pain points, and desired future-state automation solutions.

• Business Process Knowledge: Strong understanding of business workflows and strategies, as the role is primarily business-centric.

• Problem-Solving & Analytical
  
  Skills:
  
  Ability to identify inefficiencies and design effective automation solutions.

• Technical & RPA Tool Knowledge: Familiarity with RPA platforms and basic programming concepts.

• Communication & Documentation: Excellent communication skills to translate business needs into technical requirements, along with strong documentation skills to create process maps and functional requirements.

• Perform as a contributing member of the QA and Automation Team.

• Consult with business and technical resources to understand business functions, underlying technologies, objectives, desired features, and input/output requirements to plan, develop, and execute automated processes.

• Carry out all responsibilities in an honest, ethical, and professional manner.

• The functions listed describe the general business purpose of this role. Specific duties or tasks may vary and may be documented separately. An associate may or may not be required to perform all listed functions.

• Additional duties may be assigned, and functions may be modified according to business necessity.

• All assigned duties or tasks are considered essential functions unless otherwise deemed non‑essential.

• Associates are held accountable for successful job performance. Performance standards may be documented separately and may include functions or responsibilities not explicitly listed.

• Associates must follow safe work practices and comply with company safety policies and procedures, including notifying supervisors of unsafe conditions.

• All work must be performed in accordance with applicable company policies and procedures. Associates are required to seek clarification when policies or procedures are unclear.

• Bachelor’s degree with 3+ years of related work experience , or 5+ years of equivalent professional experience .

Experience with:

• RPA and automation tools, AI prompts, Copilot, and Power Automate

• Programming and development technologies including Python, C#, .NET, SQL, Java, APIs, CI/CD pipelines , and database query tools

• HTML and demonstrated knowledge of stateless programming, session handling, and page lifecycle (preferred)

• Cloud security, cloud solutions, and server environments

• Understanding and knowledge of test automation (preferred)

• Be part of a global leader in security innovation.

• Work with cutting‑edge technology in a rapidly evolving industry.

• Direct impact on revenue growth and strategic market expansion.

• Collaborative team culture with strong leadership support.

• Competitive compensation and performance‑based incentives.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will…