Senior Technical SME - Database & Middleware Systems

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We are seeking a highly experienced Senior Technical Subject Matter Expert (SME) with comprehensive expertise in database technologies, middleware systems, and data center-based enterprise infrastructure. This role serves as a strategic technical advisor to the GSA Database and Middleware Systems (DMS) Product Owner and acts as a critical liaison between technical teams, customer stakeholders, and operational staff. The ideal candidate will possess deep knowledge of GSA’s data center environment, enterprise system architecture, and the ability to provide consultative guidance on complex technical challenges.

You will work collaboratively across upstream and downstream teams to resolve issues, architect solutions, drive process improvements, and support the modernization of DMS operations and infrastructure.

• Serve as the primary technical SME for the DMS program, providing expert guidance on database systems, middleware platforms, and data center operations to the Product Owner and stakeholder teams in collaboration with the Technical Architect.
• Act as a strategic technical liaison between the DMS Product Owner, GSA IT operations teams, application development groups, infrastructure teams, and customer organizations to facilitate issue resolution and technical alignment.
• Provide consultative advice on complex technical challenges related to database performance, middleware integration, system architecture, capacity planning, and infrastructure modernization in collaboration with the Technical Architect.
• Collaborate with upstream application teams and downstream infrastructure teams to diagnose and resolve cross‑system issues, ensuring minimal impact to GSA business operations.
• Lead technical analysis and root cause investigations for complex production incidents affecting database and middleware systems, coordinating resolution efforts across multiple technical teams.
• Develop technical solution proposals and architecture recommendations for DMS system enhancements, migrations, and modernization initiatives aligned with GSA IT strategic direction under the direction of the Technical Architect.
• Support the DMS team in improving operational processes, implementing automation strategies, and establishing best practices for database and middleware management in GSA’s hybrid data center and cloud environment.
• Maintain comprehensive knowledge of GSA’s enterprise database landscape (Oracle, Sybase IQ/ASE, MySQL, SQL Server) and middleware platforms (Web Logic, Web Sphere, JBoss, MQ, integration tools).
• Evaluate emerging database and middleware technologies, assess their applicability to GSA's environment, and provide recommendations for technology adoption and roadmap planning.
• Participate in technical governance activities, architecture review boards, and change advisory boards to ensure DMS solutions align with enterprise standards and compliance requirements.
• Develop technical documentation, architecture diagrams, runbooks, and knowledge transfer materials to support DMS operations and facilitate team knowledge sharing.
• Mentor DMS technical staff on advanced database and middleware concepts, troubleshooting techniques, and best practices for managing enterprise‑scale systems.
• Interface with GSA IT security teams to ensure database and middleware systems comply with GSA cybersecurity policies.

• BA or BS degree in Computer Science, Information Technology, Information Systems, or related technical field. Equivalent technical experience in database and middleware systems may be substituted for educational requirements.
• 12+ years of hands‑on experience managing enterprise database systems with deep expertise across multiple platforms including Oracle, Sybase (IQ/ASE), MySQL,…