Jira Administrator

Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.

Duration: 8+ Months

Responsibilities

• Provide configuration and administrative support of self-hosted (server) JIRA and Confluence.
• Create and copy projects.
• Design and implement custom workflows, fields, permission schemes, post functions, etc.
• Build filters, custom dashboards, and reports.
• Coordinate and respond to support requests.
• Manage and update software and licenses.
• Install, configure, test, and manage plug-ins.
• Train new staff on JIRA/Confluence and navigating our projects and spaces.

Qualifications

• 3+ years of hands-on experience managing JIRA & Confluence.
• Experience building, managing and enforcing standards.
• Effectively prioritizes work, troubleshoots issues, communicates, and completes tasks on time.
• Detail-oriented.

Nice-to-haves

• Experience working on an agile development team, Scrum preferred.
• Dev Ops experience.

All your information will be kept confidential according to EEO guidelines.