Customer Account Executive, Commercial

Klaviyo

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyos brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo?

Visit  to see how we empower creators to own their own destiny.

At Klaviyo, we empower creators to own their growth. Our platform is purpose-built for ecommerce, going far beyond email and SMS automation to deliver a powerful customer engagement engine. As an Account Executive on our New Co ENTR (Entrepreneur) team, you’ll help fast‑growing online stores unlock their potential—enabling them to scale faster, connect deeper with their customers, and own more of their revenue destiny.

This is more than a sales role. It’s a chance to directly impact the success of the businesses we serve while advancing your own career at one of the fastest‑growing SaaS companies in ecommerce tech.

• Own the full sales cycle—from discovery and demo to negotiation and close—with ecommerce entrepreneurs and operators.
• Build a robust pipeline of qualified leads and develop strategies for sustained success.
• Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
• Serve as a consultative partner and product expert, positioning Klaviyo as a growth driver for online brands.
• Collaborate across the team to support your peers, share best practices, and build a winning sales culture.
• Mentor and guide new team members, contributing to team ramp and excellence.
• Step into strategic projects or stretch roles that accelerate your learning and impact.

• Experienced: 1‑2+ years of closing experience in SaaS, ideally in martech or ecommerce‑focused solutions.
• Conversationally Fluent: Comfortable selling to founders, CMOs, and ecommerce leaders—especially those in DTC, retail, or digitally native verticals.
• AI Fluent: You’ve already experimented with AI in work or personal projects, and you’re excited to dive in and learn fast. You’re hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
• Driven by
  
  Purpose:
  
  Motivated by helping creators succeed and by exceeding your own goals in the process.
• Curious and Coachable: You seek feedback, value continuous improvement, and view challenges as opportunities to learn.
• Collaborative: You’re a team player who uplifts others and contributes to a strong, inclusive culture.
• Fast‑Paced Ready: You thrive in high‑growth, dynamic environments and are excited to be part of a scaling company.

• You’ll sell a category‑defining product with real impact on ecommerce businesses.
• You’ll work alongside smart, passionate teammates who win together.
• You’ll have clear growth paths and access to meaningful learning and development opportunities.
• You’ll be part of a company deeply committed to customer‑first thinking and long‑term relationships—not transactional wins.

Ready to shape the future of ecommerce with us? Join Klaviyo and help businesses own their growth.

We use Covey as part of our hiring and / or promotional process. For jobs or candidates in NYC, certain features may qualify it as an AEDT. As part of the evaluation process we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound on April 3, 2025.

Please see the independent bias audit report covering our use of Covey here

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Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position…