Quality Assurance; QA Strategy Lead

Regency Plaza, 4643 S Ulster Street, Suite 700, Denver, Colorado, United States of America

Posted Wednesday, March 4, 2026 at 9:00 AM

The vision of Colorado Access is to have healthy communities transformed by the care that people want at a cost we can all afford. Our mission is to partner with communities and empower people through access to quality, affordable care.

Why should you consider a career with Colorado Access?

We are a Colorado-based company, working to improve the health of our state. We care for individuals, families, and children who receive health care under Child Health Plan Plus (CHP+) and Health First Colorado (Colorado's Medicaid Program). Our focus is driving improvements in quality, member experience, outcomes, and cost. We are a mission-driven organization whose foundation is built by our vision, supported by our values and pillared by diversity, equity and inclusion.

• Find work/life balance:
  We offer PTO, floating holidays, nine company paid holidays, a hybrid work environment, an Employee Assistance Program and a 401K.
• Be a part of something bigger and make an impact :
  We serve the underserved and most vulnerable populations in our community through access to quality and affordable health care. No matter what you do for Colorado Access, you are impacting our community and making a difference.
• Sharpen your skills, learn, and grow :
  We support your continued development through tuition reimbursement, leadership training, promotion opportunities, performance evaluations, employee recognition, and a language pay stipend.

We are looking for a QUALITY ASSURANCE (QA) STRATEGY LEAD who can help shape our vision and support our mission. Here is what the position will look like.

• Develop and maintain the enterprise QA strategy, establishing standardized testing methodologies, quality benchmarks, and risk‑mitigation practices across all platforms and initiatives.
• Lead end‑to‑end QA and UAT planning and execution for enterprise application initiatives, ensuring test scope, acceptance criteria, and environments are fully prepared before testing begins.
• Oversee daily testing operations, monitor progress, resolve blockers, and escalate risks early to ensure readiness for deployment and successful project outcomes.
• Review and evaluate vendor‑led testing strategies, scripts, and results, ensuring alignment with organizational standards and holding partners accountable for quality and timelines.
• Provide quality oversight across technical and business work streams, ensuring delivered solutions meet functional, operational, and regulatory requirements prior to release.
• Develop, manage, and maintain core QA documentation, including high‑level test strategies, QA project plans, test case repositories, UAT playbooks, and readiness tracking materials.
• Produce clear and actionable quality reporting, such as testing status updates, dashboards, defect summaries, and go‑live readiness assessments for leadership and stakeholders.
• Facilitate cross‑functional collaboration, leading testing workshops, defect triage sessions, and UAT activities with business owners, SMEs, and operational teams.
• Drive testing readiness and launch preparation, communicating risks, gaps, and outcomes while validating that all quality gates are met before recommending production deployment.
• Advance quality maturity through continuous improvement, identifying opportunities to enhance processes, expand automation, improve tools, and elevate user experience in testing cycles.

Education:

bachelor's degree in information technologies or a related field, or an equivalent combination of education and experience

Experience:

Minimum of 8 years progressive experience working in software testing, quality or delivery roles with a minimum of 3 years leadership experience. Experience in healthcare QA is highly desired.

Knowledge, Skills, and Abilities:
Must have ability to design test strategies across multiple systems, including knowledge of testing in CRM, UX, UAT, Automated testing, manual testing and specific external portals, such as member/provider portals and medical billing platforms testing.…