Federal Technical Solutions Engineer

Company Description

Arista Networks is an industry leader in data‑driven, client‑to‑cloud networking for large data center, campus, and routing environments. We pursue innovation relentlessly, leveraging the latest advancements in cloud computing, artificial intelligence, and software‑defined networking to secure our clients’ competitive edge in an increasingly interconnected world.

At Arista we value the diversity of thought and perspectives that each employee brings. We foster an inclusive environment where people from diverse backgrounds thrive, driving creativity and innovation.

Our commitment to excellence has earned us several prestigious awards, including Best Engineering Team and Best Company for Diversity, Compensation, and Work‑Life Balance.

Within our Federal division
, Arista supports critical missions across defense, intelligence, and civilian agencies. We are committed to helping federal customers modernize and secure their networks while ensuring compliance with government standards and cybersecurity frameworks.

As a Federal Technical Solutions Engineer, you’ll partner closely with U.S. government customers who depend on Arista products for secure and resilient networking. Your role involves deep technical expertise, collaborating with federal agencies, system integrators, and defense contractors to deliver uncompromising performance, reliability, and compliance.

The ideal candidate will troubleshoot complex and dynamic customer environments, balancing communication needs of each case. A strong analytical mind, advanced triage skills, and a high aptitude for learning and teaching are essential. You’ll work with product management, software/hardware engineering, and customer engineering teams to diagnose problems, communicate findings across technical contexts, and advocate continuous improvement.

• Provide advanced technical support for federal customers via phone, email, and secure communication channels.
• Troubleshoot and resolve complex hardware, software, and network configuration issues in data center, campus, and routing deployments.
• Collaborate with cross‑functional teams to ensure timely resolution of escalated issues.
• Support product installation, operation, and optimization in compliance with federal security and operational standards.
• Document customer interactions, recurring issues, and provide feedback to engineering for continuous product improvement.
• Assist in developing knowledge base content and best practices tailored to the federal networking community.

• Working knowledge of networking industry standards, products, and protocols.
• Bachelor’s or Master’s degree in Computer Science, Electrical Engineering, Information Technology, or related field.
• 2–5 years of hands‑on experience in designing, deploying, configuring, and supporting network environments.
• Strong understanding of networking protocols and technologies: AAA/TACACS, ACL, ARP, BGP, DHCP, Ethernet, ICMP, IGMP, IPv4/IPv6, LACP, LLDP, MPLS, NAT, OSPF, PIM, QoS, RIP, SNMP, STP/RSTP/MST, VLAN, VRF, and other related technologies.
• Experience using troubleshooting tools such as tcpdump, Wireshark, and IXIA.
• Strong Linux command‑line and scripting familiarity (Python, shell, etc.).
• Excellent verbal and written communication skills, especially for high‑security or compliance‑driven environments.
• U.S. Citizenship required; background checks and potential clearance processes apply. Active security clearances (TS/SCI) are preferred but not mandatory.
• Experience supporting U.S. federal customers or integrators (DoD, IC, or Civilian) is preferred.
• Familiarity with FIPS, DISA STIGs, and other government compliance standards.
• Industry certifications (CCNP, JNCIP, Arista ACE, or similar) are a plus.

The base pay for this role ranges from $71,000 to $137,000, varying by work location and other factors such as skills, qualifications, and experience. Certain roles may also be eligible for discretionary bonuses and equity. U.S.

-based employees enjoy benefits including medical, dental, vision, wellbeing, tax savings, and income protection.

Arista Networks is an equal opportunity employer. Hiring and employment decisions are made non‑discriminatorily in accordance with federal, state, and applicable laws. All applicant information will be kept confidential per EEO guidelines.