Senior Technology Operations - Program Management

Position Summary

The (USA) Senior Technology Operations role involves leading the planning, monitoring, and execution of medium‑complexity technology programs aligned with strategic objectives. This position requires expertise in risk assessment, stakeholder engagement, and financial management to ensure successful project delivery within scope, schedule, and budget. The role demands strong communication and relationship‑building skills to influence cross‑functional teams and drive process improvements. The incumbent will support technology strategy implementation by translating business needs into actionable plans, fostering collaboration, and promoting operational excellence across multiple projects and stakeholders.

The Enterprise Program Management Organization at VIZIO ensures the seamless development of features with a strong focus on quality and customer experience. This team excels in collaborating across multiple functions while supporting autonomous decision‑making to deliver trusted products. The Senior Technical Program Manager leads coordination and delivery for software initiatives within Homescreen and Voice/AI areas, establishing program structure and aligning stakeholders.

The team emphasizes clarity, traceability, and operational excellence throughout software release cycles, driving integration and collaboration to meet strategic objectives and maintain high standards in program execution.

• Lead program estimation, risk assessment, and resource planning for projects of small to medium complexity.

• Monitor and control program progress, ensuring alignment with approved milestones and timelines.

• Facilitate cross‑functional coordination meetings to address schedule, risks, and dependencies.

• Build stakeholder consensus through clear, concise communication and data‑driven recommendations.

• Manage financial aspects including budgeting and cost monitoring across multiple projects.

• Define program goals, deliverables, and schedules aligned with strategic objectives.

• Support technology domain stakeholders by translating business needs into actionable solutions.

• Drive continuous process improvements and promote adherence to company policies and standards.

• Proven expertise in program and project management, including estimation, monitoring, and control of medium to high complexity initiatives.

• Strong skills in risk assessment, mitigation, and financial management to ensure successful project delivery within budget and timelines.

• Ability to lead cross‑functional coordination and influence stakeholders through effective verbal and non‑verbal communication techniques.

• Demonstrated capability in building relationships, providing constructive feedback, and managing varied stakeholder expectations.

• Solid understanding of technology strategies, business operations, and alignment of projects with organizational goals.

• Adaptability to evolving priorities and commitment to continuous improvement and process optimization.

Option 1:
Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years’ experience in project management, program management, program operations, or related area. Option 2: 5 years’ experience in project management, program management, program operations, or related area.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 2 years’ experience in project management, program management, program operations, or related area. We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly.

The ideal candidate would have knowledge of accessibility best…