ADC Engineer , AWS ADC Monitoring & Observability

Job Overview

Amazon Web Services (AWS) seeks engineered professionals to troubleshoot technical issues, automate manual processes, and continuously improve service efficiency to enhance customer experience. This role supports AWS Cloud Watch Monitoring and Cloud Watch Logs services in specialized security regions, working alongside software development teams to deliver reliable services to customers.

• Analyze defined projects and break down the work to help define milestones and success criteria.
• Identify when implementations lack high availability or contain defects; investigate systemic patterns.
• Resolve, mitigate, or escalte operational concerns in a timely manner.
• Support the operational stability of Cloud Watch and Cloud Watch Logs services in ADC environments.

• Investigate the root cause of a customer issue impacting Cloud Watch service visibility.
• Analyze metric trends to identify performance degradation or capacity concerns.
• Collaborate with the team on automation opportunities for common operational tasks.
• Participate in on‑call rotations, responding to service alerts and customer issues.
• Dive deep into logs and metrics to understand system behavior and dependencies.
• Discuss and implement improvements to teams operational processes.

This position requires that the selected candidate currently possesses and maintains an active TS/SCI security clearance. After starting, the candidate must maintain an active TS/SCI clearance with polygraph or commensurate clearance for each government agency for which they perform AWS work.

• High school or equivalent diploma, or A+ or CND (Certified Network Defender) or Network+ or Security‑ 1+ years Linux systems administration experience.
• 1+ years technical troubleshooting or support experience.
• 1+ years of networking experience.
• Current, active US Government Security Clearance of Top Secret with SCI eligibility or above.

• Experience with distributed systems at scale.
• Experience with service‑oriented architecture and web services.
• Experience with systems administration on either Linux/UNIX or Windows operating systems.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit (Use the "Apply for this Job" box below). for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.

Learn more about our benefits at .

USA, CO, Denver - 91,000. USD annually

USA, VA, Arlington - 91,000. USD annually