Consultant, IT Consultant, IT​/Tech

Position: Consultant I
$60000 - $80000 / year

Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move Insur Tech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

Are you a passionate Consultant who thrives on engaging with customers, implementing complex software solutions, and applying your knowledge and experience to improve a customer's business? Vertafore is seeking a Consultant for our Professional Services organization to consult and implement Vertafore's product Surefyre. This includes project planning, detailed requirements gathering, system configuration, translating business requirements for technical teams, educating customers, and collaborating on key decisions to drive best practices, product adoption, and solve business challenges.

The ideal candidate will be a quick study, results-driven, a self-starter, with a strong understanding of enterprise software, a proven track record as a Consultant who exudes a creative and positive can-do attitude. Your work will be impactful and highly valued by our customers and Vertafore

Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

* Be a subject matter expert with our products, capabilities, common use cases, methodology, and P&C business operations

* Manage the full lifecycle of enterprise SaaS implementation projects from kickoff to user acceptance testing and delivery

* Understand customer needs and translate them into configurable requirements

* Non-technical and semi-technical configuration work within a low-code SaaS platform

* Work with the technical implementation team to ensure technical requirements are understood and completed

* Estimate level of effort and required resources of project work

* Develop strong professional relationships with key customer contacts

* Work closely with product & engineering team to ensure relevant customer feedback is considered in the roadmap and feature/bug prioritization

* Manage multiple consulting engagements concurrently

* Perform operational assessment post-implementation to drive product adoption, improve business operations, refine best practices, identify new consultative opportunities

Knowledge, Skills and Abilities:

* Strong interpersonal skills with the proven ability to effectively engage and influence at all levels, and ability to effectively handle crucial conversations and manage conflict resolution

* Ability to effectively prioritize workload and tasks to meet deadlines

* Excellent presentation and communications skills, both written and verbal

* Outstanding time management skills

* Ability to be creative and innovative

* Ability to effectively solve problems, react to situations decisively and effectively

* Flexible, easily adaptable to change

Qualifications:

* 2+ years of experience working as a Consultant in the P&C insurance industry

* 2+ years of experience in a Professional Services organization

* Strong knowledge of P&C insurance business practices and structure

* Strong knowledge of insurance accounting practices

* Broad knowledge of policy administration systems, raters, and other insurance business applications

* Experience managing or working with enterprise customers

* Technical or non-technical software development or configuration experience

Additional Requirements and Details:

* Travel required up to 10% of the time.

* Occasional lifting and/or moving up to 10 pounds.

* Frequent repetitive hand and arm movements required to operate a computer.

* Specific vision abilities required by this job include close vision (working on a computer, etc.).

* Frequent sitting and/or standing.

THE VERTAFORE STORY

Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes. Vertafore leads the industry with secure, cloud-based mobile products that provide superior reporting and analytics, delivering actionable insight- right when customers need it most.

We partner with other leading technology companies to deliver comprehensive solutions to improve the way our customers do business and serve their customers.

The Vertafore Way

Insurance is about relationships, and technology should make those…