Specialist, Automation Innovation

Why Housecall Pro?

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America's 100 million homes. We're all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together-no matter where they're based. Leadership is as focused on growing team members' careers as they expect their teams to be on creating solutions for Pros.

We also offer:

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from

Role Overview:


** This is an in-office, performance-based program designed for those who have recently completed a bachelor's degree or are looking to start their professional journey. We welcome applicants from all backgrounds, but have a strong preference for those with a non-technical area of study. You must be based in the Denver area, or able to relocate to Denver, and will be in office 4 days per week **

You are a curious, collaborative, and adaptable early-career professional with a passion for leveraging artificial intelligence to improve real-world workflows. You thrive in ambiguity, quickly learn new systems, and actively seek out opportunities to make work more efficient and impactful. You have the gift of taking a complex idea and explaining it simply to a stakeholder. We want you to think, challenge the status quo and ensure your voice is heard.

You'll join a peer cohort to build community and accelerate learning. You begin by getting to know the business-how it operates, what drives it forward, and where teams need the most support. You will engage in structured growth and learning opportunities, including across teams, project showcases, and AI workshops. From there, you apply your understanding to uncover opportunities, set goals, roadmap ideas, and partner with stakeholders to bring solutions to life.

You've done this in the past through school projects, AI work, or self-driven exploration, and you're excited to expand that work in a real-world, mission-driven setting.

We believe innovation in AI comes from diverse perspectives. This program is open to recent graduates from any academic background, not just technical degrees. You are curious how AI can share the future of work and eager to apply your unique lens to real-world AI challenges.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our service professionals (our Pros). Our success is their success.

What you do each day:

• Partner with cross-functional teams to identify inefficiencies and pain points in workflows
• Research and test AI tools and automation techniques to solve business problems
• Think critically about team challenges and propose creative solutions
• Embed with existing teams focused on building AI and automation solutions, and support the planning and execution of mini-projects with guidance from mentors
• Document findings and present AI-enabled prototypes and workflows to stakeholders
• Collaborate with peer group to share learnings and iterate on solutions
• Translate team-specific challenges into problem statements solvable with AI and automation
• Measure and evaluate the impact of AI solutions implemented
• Learn and leverage tools (i.e. ChatGPT, Gemini, n8n, Zapier, Python) to build automations or efficiencies
• Seek feedback and continuously improve based on user testing and team collaboration
• Participate in learning sessions, demos, and team rituals to build knowledge and relationships

Qualifications:

• Bachelor's degree (strong preference for non-technical majors) or equivalent work experience required
• Familiarity with one or more generative AI platforms and automation tools (i.e. ChatGPT, Gemini, Claude, n8n, Zapier, Python)
• Background in AI is not a prerequisite; we are investing in your ability to solve complex problems and your desire to learn modern tooling on the job
• Ability to communicate ideas clearly, collaborate in team settings, and roadmap solutions to problems
• Comfortable learning new concepts quickly and applying them in fast-paced environments

What will help you succeed:

• Comfortable engaging with stakeholders across the company and can clearly articulate your ideas in team settings
• Adaptability and openness to new challenges
• Strong sense of initiative and accountability
• Comfort with ambiguity and a proactive learning mindset
• Interest in user experience, stakeholder…