Senior Web Designer, FHS Onboarding

About the Role

As a Senior Web Designer at Fare Harbor, you will shape the design, structure, and user experience of websites for enterprise‑level clients across the tourism industry. You will collaborate closely with designers, product managers, engineers, and project managers across our global offices in Denver, Amsterdam, and Sydney to architect web solutions that balance business objectives, technical feasibility, and user‑centered design principles.

You will translate complex product and client requirements into scalable website architectures, develop high‑fidelity design systems, and influence product roadmaps through expert evaluation of UX patterns and front‑end capabilities. Your deep knowledge of web design best practices, Word Press architecture, Fare Harbor software integration, responsive design, and conversion optimization allows you to deliver websites that materially improve client performance and user engagement.

• Lead the end‑to‑end product design process for complex website initiatives – from discovery and requirements gathering through design, testing, and implementation – ensuring alignment with client goals, user needs, and technical feasibility.
• Design and build high‑quality, conversion‑focused websites using Word Press, Figma, and additional web tools as needed, delivering visually compelling and strategically structured experiences that promote Fare Harbor website best practices.
• Apply advanced web optimization techniques to enhance discoverability, performance, and mobile responsiveness, ensuring websites adhere to modern UX, SEO, and accessibility standards.
• Collaborate with cross‑functional teams including product managers, engineers, and project managers to align on scope, resolve technical risks, and ensure seamless implementation.
• Translate complex or abstract concepts into actionable design solutions, demonstrating strong problem‑solving skills and the ability to evaluate multiple technical approaches.
• Leverage conversion‑centered design methodologies to facilitate brainstorming, evaluate testing opportunities, and guide decision‑making across stakeholders.
• Contribute to Fare Harbor’s design community by refining team processes, sharing best practices, and mentoring junior designers on design philosophy, visual design craft, and technical execution.
• Stay current with emerging web technologies and trends and actively apply new techniques that improve design quality, system efficiency, or user outcomes.
• Create professional‑grade design assets including mockups, wireframes, layouts, and graphics using Figma, Photoshop, Illustrator, or comparable tools.
• Integrate websites with Fare Harbor software, ensuring smooth booking flow functionality and maintaining consistency across the Fare Harbor ecosystem.
• Oversee and implement custom CSS/HTML enhancements, supporting advanced design requirements and unique features across website projects.
• Participate in client‑facing meetings with project managers and account managers to understand project goals, gather inspiration, and present design rationale and solutions.

• Working hours:
  
  Schedule adjustments to support European team and client collaboration; regular overlap with European business hours required.
• Travel:
  Up to 30% travel to service high‑value clients in‑person.
• Experience:
  
  Minimum of 5 years in digital marketing design with a focus on B2B environments and SaaS platforms; 2–3 years of experience in web design, including work with graphic design software like Figma or Photoshop.
• Web Design
  
  Skills:
  
  Proficiency in web design best practices, with experience in Word Press or similar CMS (e.g., Wix, Squarespace, Joomla, Webflow).
• Asset Management:
  Develop and maintain website assets, including graphics, embeddable widgets from external platforms, and custom development features.
• Technical
  
  Skills:
  
  Experience with HTML, CSS, and UX/UI tools such as Figma or Adobe XD.
• Communication:
  Strong ability to articulate design decisions, strategies, and visions, and effectively collaborate with cross‑functional teams; influence peers and leaders without formal authority.
• Time Management:
  Demonstrated ability to prioritize and manage…