Director, Value Chain Process Engineer, NA

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Operations Department

Vantage operates mission-critical data centers for the world's largest technology firms. The operations department is responsible for setting and maintaining high operating standards across the fleet, and ensuring uptime, reliability, security, and customer service. The team includes Site Operations, responsible for the day-to-day running of the facilities and supporting infrastructure. The sites are staffed 24 x 7 with Critical Facilities Engineers (CFEs) on each shift.

The Reliability Engineering Team is responsible for the setting maintenance standards, ensuring consistency and quality of site operations across the fleet, and provides subject matter expertise in the areas of electrical, mechanical, controls & automation, influencing across design, procurement, construction and commissioning. The Security Team ensures Vantage facilities are safeguarded and well monitored, and is responsible for access control, CCTV, security staffing, security design, and engineering.

Lastly, the Business Operations Team is responsible for service support, KPI management, vendor relations, standards & transformation, and property management.

Position Overview

This position will be based on-site at our office in Denver, CO, in alignment with our flexible work policy (3 days on site required, 2 days flexible).

Position Overview

The Process Engineering Director is a senior individual contributor responsible for designing, optimizing, and governing the mission-critical processes. This leader owns the development of end-to-end value chain standards and serves as a strategic partner to executive leadership in shaping the company's future operating model.

This individual combines deep technical process engineering expertise with strategic insight, systems-level thinking, and the ability to drive transformational change in a complex, high-growth environment. The ideal candidate operates with urgency, humility, and a relentless focus on business outcomes-while mentoring talent, fostering accountability, and building trust across the organization.

Essential Job Functions

Process Design & Optimization

* Lead the design, documentation, and implementation of scalable enterprise and delivery processes across the global operating model.

* Drive rapid, high-impact process mapping and value stream analysis while minimizing disruption to business teams.

* Oversee the identification and elimination of friction points and inefficiencies using advanced process engineering techniques (Lean and Six Sigma).

* Standardize workflows, handoffs, and decision-making pathways across functions, geographies, and business units.

* Ensure process designs incorporate both procedural and data-flow perspectives, identifying gaps in authoritative data sources and system dependencies.

Strategic Execution & Innovation

* Partner with executive leadership to translate strategic goals into actionable process improvements and operating model enhancements.

* Rapidly prototype and deploy iterative process solutions using agile and hybrid methodologies aligned with business speed and complexity.

* Prioritize portfolio efforts based on strategic value, enterprise risk, and cross-functional impact-ensuring resources focus on high-value opportunities.

* Serve as a strategic advisor who helps internal customers understand the business case for process change while guiding them toward scalable, high-ROI solutions.

* Combine deep technical expertise with creative problem-solving to develop innovative, non-standard solutions tailored to operational realities.

Cross-Functional Collaboration

* Embed with business teams to observe operations firsthand, driving improvements with minimal disruption.

* Influence…