Senior Application Manager, Lodging

Position:
Senior Application Manager for Lodging – a full‑time, salaried role with a base salary range of $110,000 - $130,000. Eligible for an annual short‑term incentive, flex time off within established guidelines, and a comprehensive benefits package.

• Analysis and Design:
  Analyze business requirements and collaborate with stakeholders to design software solutions that meet organizational needs; collaborate with application managers on lodging bookings integration with attractions and transportations; analyze current lodging systems and processes to identify areas for improvement; develop and implement technological solutions to enhance operational efficiency; ensure lodging systems integrate seamlessly with other IT systems.
• Implementation:
  Lead IT projects related to lodging, including system upgrades and new implementations; coordinate with cross‑functional teams to ensure timely and successful project delivery; develop project plans, timelines, and budgets.
• Testing:
  Develop and execute test plans to ensure the quality and functionality of software applications; troubleshoot and resolve any issues that arise during testing.
• Maintenance and Support:
  Provide ongoing support and maintenance for software applications, including troubleshooting user issues, resolving technical problems, and implementing updates and patches.
• Documentation:
  Create and maintain documentation, including user manuals, technical specifications, and system diagrams, to support software applications and facilitate knowledge sharing.
• Training:
  Provide training and support to end‑users to ensure they can effectively utilize software applications and maximize productivity.
• Evaluation and Improvement:
  Evaluate existing applications to identify areas for improvement, such as performance optimization, usability enhancements, and security enhancements; make recommendations and implement changes as necessary.
• Compliance:
  Ensure that software applications comply with organizational policies, industry regulations, and best practices for data security, privacy, and accessibility.

• Bachelor's degree in Information Technology, Computer Science, Hospitality Management, or a related field.
• Minimum of 3-5 years of experience in an IT role within the lodging or hospitality industry.
• Proven experience in system analysis, data management, and project management.
• Certification in relevant technologies or methodologies (e.g., ITIL, Agile, PMP) is a plus.
• Experience with property management systems (Maestro, Oracle Opera, Mews, Cloudbeds, etc.) and the hospitality industry required.

• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a fast‑paced environment.
• Detail‑oriented with a focus on accuracy and quality.
• Familiarity with project management methodologies and tools.

• Join an inclusive, global team and make life‑long connections.
• Enjoy free access to Pursuit attractions and 50% off for friends.
• Get discounts on hotel stays, dining, and retail.
• Access subsidized mental health and wellness resources.
• Comprehensive benefits package including flexible time off and annual incentive.

Equal Employment Opportunity Statement
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation.

We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at