Professional Services Engineer

Swimlane is redefining security operations with Agentic AI automation that empowers organizations to work smarter, respond faster, and stay ahead of threats. Our low-code platform combines automation, orchestration, and intelligent reasoning to unlock true operational autonomy across the modern SOC.

At Swimlane, we put people first. We foster a culture of innovation, trust, and continuous improvement—where your ideas matter and your work drives meaningful change. Join us and help build the next era of Agentic AI-powered security operations.

About the role

Do you have a strong consulting background, are passionate and knowledgeable about information technology and cybersecurity, and have prior experience managing infrastructure? Swimlane is looking for an experienced Professional Services Engineer in the India to join our team!

• In this position, you will help our customers improve and automate their processes to combat security threats. Your day-to-day efforts would include:
• Installing, configuring, and deploying the Swimlane Platform
• Developing and implementing Security Operations Center / Incident Response Remediation Playbooks
• Delivering prescribed training and proctoring certification labs to our clients and partners
• Assisting with advanced architecture design for non-standard deployments
• Contributing to the Swimlane Community to answer customer/prospect questions, create relevant content, and facilitate broader security automation and orchestration adoption

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, or relevant field. Year for year of relevant work experience may be substituted for the degree.
• 2+ years of experience in Professional Services at a security vendor, SOC/IR experience, federal Cyber Protection Team experience or a combination of the three
• Demonstrated experience working in Security Operations Centers (SOCs) and Incident Response (IR) processes and procedures
• Working knowledge of Python
• Working knowledge of RESTful APIs
• Experience with AKS/EKS/GCP and On-Prem Infrastructure (Management & Provisioning)
• Ability to quickly grasp complex technical concepts and make them easily understandable verbally, in writing, and designing supporting network diagrams/illustrations as necessary
• A strong understanding of modern cybersecurity technologies and methodologies, including:
  Deploying and integrating such platforms;
  Consulting on best-practices for SOC/IR functions;
  Developing and implementing automation and orchestration capabilities to streamline operations
• Hand‑on experience with one or more of the following types of technologies: SIEM, IAM, Firewalls/Proxy, Threat Intelligence Platforms, Malware Sandboxing
• Team player that works well in collaborative situations and autonomous environments
• USCYBERCOM Cyber Protection Team Experience and/or former Army 25D/170D a huge plus!

• Competitive Benefits & Compensation
• Stock Options
• Training & Professional Development Opportunities
• Mac Book Pro
• Great Company Culture
• We value collaboration and innovation

We are dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway! You may just be the right candidate for this or other roles!

The pay range for this role is:

120, USD per year (Swimlane HQ)

90, GBP per year (Swimlane UK Limited)