Technical Infrastructure Program Manager, GCID-FD

Technical Infrastructure Program Manager, GCID-FD

Job :  | Amazon Data Services, Inc.

Final date to receive applications:
May 17, 2026

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we are looking for talented people who want to help.

• Drive the implementation of large-scale fiber deployments on a global scale
• Collaborate with stakeholder teams to gather fiber deployment requirements
• Develop and maintain process documentation
• Program-manage pre-terminated fiber cable process from intake, engineering, business development, material acquisition, deployment and closeout
• Provide deployment support for projects, augmenting the local region TIPM across the globe
• Create and maintain performance dashboards and KPIs to measure program effectiveness
• Build and maintain strategic vendor relationships, including developing vendor KPIs and performance metrics
• Drive process improvements through data analysis and stakeholder feedback
• Lead regular executive updates and cross-functional team communications
• Manage program budget and resource allocation across global regions
• Travel 60-75% of the time

• 3+ years of technical infrastructure management experience
• Knowledge of best practices and emerging technologies, related to infrastructure (i.e., network, data center, hardware, software)
• Experience with varying scenarios of infrastructure builds

• Bachelor’s degree in Engineering, Construction Management or equivalent experience
• 5+ years of experience in technical program management
• 3+ years of experience with data center or telecommunications infrastructure
• Strong understanding of fiber optic infrastructure design and construction
• Strong understanding of pre-terminated fiber technology and installation of pre-terminated fibers in an Outside Plant Environment
• Knowledge of civil design of telecommunications infrastructure
• Experience managing cross-functional and geographically distributed teams
• Experience managing vendor relationships
• Demonstrated ability to develop and track technical program KPIs
• Excellence in stakeholder management and executive communication
• Experience working across multiple global regions and time zones
• PMP certification
• Experience with data center site design review, drafting, or consulting
• Proficiency in Salesforce, GIS platforms, and data visualization tools
• Deep knowledge of civil and telecom design requirements for data centers
• Experience creating and maintaining performance dashboards using Power
  
  BI, Tableau, or Quick Sight
• Strong understanding of technical drawing standards and drafting principles
• Familiarity with Kaizen and continuous improvement methodologies
• Experience managing technical review programs at scale

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, basic life & AD&D insurance and optional supplemental life plans, Employee Assistance Program, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement coverage), 401(k) matching, paid time off, and parental leave.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

USA, CO, Denver -  -  USD annually
USA, GA, Atlanta -  -  USD annually
USA, TX, Austin -  -  USD annually

Amazon is an equal-opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit (Use the "Apply for this Job" box below). for more information.