Connected Solutions Technician

Overview

This is where
your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

Where your purpose accelerates our mission

This is where your technical expertise in connected medical systems directly supports patient care. As a Connected Solutions Technician
, you’ll ensure critical healthcare technologies operate reliably—helping clinicians deliver safe and effective treatment.

• You will support and train field service technicians and other CSTs on advanced systems and service procedures.
• This role operates across hospital environments and service centers, supporting both installed systems and new deployments.
• You’ll work with technologies spanning medical devices, network infrastructure, and connected care platforms.
• Baxter offers medical, dental, and vision coverage, paid time off, parental leave, and additional benefits.

• Perform advanced troubleshooting and repair of electronic, hydraulic, and pneumatic medical equipment
• Diagnose and resolve issues with network-connected devices, including servers and PoE switches
• Maintain and configure computer and network equipment post-install (systems, peripherals, configurations)
• Plan and execute preventive maintenance and service schedules across assigned customers
• Perform in-field depot-level repairs on internal mechanical and electrical components
• Utilize OEM service documentation for root cause analysis and corrective actions
• Support product installations, system implementations, and configuration activities
• Participate in on-call service support as scheduled

• 5+ years of hands-on experience servicing medical devices
• Experience troubleshooting mechanical, electrical, and networked systems
• Knowledge of network infrastructure, including TCP/IP and connected device environments
• Experience troubleshooting PoE switches, servers, and connected systems
• Valid driver’s license and ability to meet DOT requirements
• Associate degree or technical/trade certification in a related field preferred
• Certifications such as CompTIA Network+, Security+, MCSE, or MCSA preferred
• Experience working with FDA-regulated medical devices preferred

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. The estimated base salary for this position is $68,000 - $93,500. The estimated range is meant to reflect an anticipated salary range for the position.

We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

US Benefits at Baxter (except for Puerto Rico)

This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident…