Slack Solution Engineer

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Applications will be accepted until 06/17/2026.

We’re looking for a Solution Engineer to join our Slack team — someone who thrives on helping customers solve complex challenges and reimagine how work gets done.

• Partner with Account Executives to drive complex, multi-stakeholder deal cycles across industries to solve diverse mission-critical business problems
• Drive the discovery process, helping to uncover customers' current pain points and align to their business objectives
• Prepare and deliver high-impact presentations and demonstrations that communicate Slack's unique value
• Partner with customers to design Slack-based solutions that drive value and significant business impact
• Ensure customers understand how Slack's industry-leading security program protects their organization
• Support security, compliance, and architecture conversations and address technical objections
• Guide customers through the evaluation process of Slack, ensuring that our solution meets key business objectives and technical requirements
• Contribute to the success of a rapidly growing and evolving SE organization
• Act as a liaison between Product, Marketing, and Sales, sharing customer feedback to help craft the product roadmap
• Mentor and coach other SEs, account teams, and partners on positioning Slack as the Agentic OS (Slack's AI-powered platform for automating and connecting work across your organization)

• Typically 4–10 years of sales engineering or solution consulting experience in a SaaS or tech-first organization
• Excellent written and verbal communication skills; a knack for delivering compelling presentations and product demonstrations
• A consultative approach to solving customers' business challenges
• A track record of successfully overcoming technical and security objections, with a proven ability to creatively solve complex problems
• Extensive Slack and Salesforce experience, including Workflows and Integrations
• Professional proficiency in English
• Ability to thrive and adapt in a rapidly evolving product and market that will define the future of work
• Knowledge of the productivity and collaboration tools landscape
• Familiarity with the enterprise SaaS ecosystem and modern workplace environments
• B.S. in Computer Science, Software Engineering, MIS, or related field required

This role is Office Flex, requiring 3 days per week onsite at your designated Salesforce office location.

Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. The typical base salary range for this position is $113,330 - $180,250 annually. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $124,670 - $198,170 per year.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. We believe in equality for all and lead the path to equality by creating a workplace that’s inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence, and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law.

This policy applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.