Senior Manager, Operations PMO, NA

About Vantage Data Centers

Vantage Data Centers powers, cools, protects and connects the technology of the world's well-known hyperscalers, cloud providers and large enterprises. Developing and operating across North America, EMEA and Asia Pacific, Vantage has evolved data center design in innovative ways to deliver dramatic gains in reliability, efficiency and sustainability in flexible environments that can scale as quickly as the market demands.

Operational Excellence Department

The Operational Excellence team establishes the systems, governance, and capabilities that enable Vantage to operate at scale across North America with reliability, consistency, and speed. We strengthen the scalability and performance of NA Operations:
Solutions Engineering, Design Integration, Mission Critical Operations, and Customer Experience- by partnering with leaders and global functions to execute the Operations Plan of Record, standardize operating models, drive process excellence, enable data-informed decisions, and embed disciplined transformation and continuous improvement.

Operational Excellence at Vantage is hands-on and outcome-driven. We combine portfolio governance, systems thinking, operational rigor, and human-centered enablement to reduce friction, increase predictability, and accelerate performance. Our team members lead high-impact initiatives, shape cross-functional execution, and directly influence how Vantage delivers on its growth, operational reliability, and customer commitments.

Position Overview

This role will be based in Denver, CO. Following our flexible work policy (3 days in-office, 2 days flexible).

The Senior Manager, Operations PMO, NA leads the execution, governance, and delivery maturity of complex, cross-functional programs across North America Operations, supporting Mission Critical Operations, Design Integration, Solutions Engineering, and Customer Experience.

This role is accountable for leading a team of one or more junior team members while also directly managing high-impact programs and portfolio activities. The Senior Manager provides direction, coaching, and oversight to ensure initiatives are structured, visible, and progressing with rigor, while equipping team members to grow their program management capability and deliver consistent outcomes.

This role operates at both a strategic and tactical level, aligning program execution with departmental priorities and broader Operations objectives. The Senior Manager partners with senior operational and technical leaders to shape execution strategy, resolve complex cross-functional challenges, improve governance practices, and drive results that support the overall organizational vision.

Operating with significant autonomy, the Senior Manager supports policy implementation and contributes directly to short- and mid-term operational strategy execution within their portfolio.

Essential Job Functions (within assigned portfolio)

Enterprise Program Architecture & Execution Strategy

* Lead enterprise-level, multi-workstream programs that span multiple operational functions and intersecting systems

* Define execution architecture including sequencing strategy, cross-program dependency alignment, and integration gating models

* Align prioritization and sequencing across concurrent initiatives to reduce systemic risk and execution conflicts

* Establish structured program governance frameworks for high-impact initiatives within their portfolio

* Drive alignment across functional leaders on scope boundaries, sequencing tradeoffs, and resource implications

Cross-Program Systems Integration & Risk Leadership

* Evaluate and prioritize complex interdependencies across concurrent programs to optimize integration timing and reduce systemic risk

* Anticipate scaling constraints, reliability exposure, and operational friction points that extend beyond a single initiative

* Proactively surface cross-functional tradeoffs affecting sequencing, capacity, or operational readiness

* Facilitate resolution of high-impact conflicts that require alignment among senior operational and technical leaders

* Ensure enterprise-level readiness, validation, and mitigation strategies are defined for programs with broad operational impact

Executive Advisory & Influence

* Serve as accountable program lead for initiatives with significant operational and executive visibility

* Advise senior operational and technical leaders on sequencing strategy, feasibility constraints, and integration tradeoffs

* Present executive-ready updates that quantify systemic risk, operational impact, and decision implications

* Shape fact-based recommendations to influence prioritization and execution strategy

PMO Standards & Delivery Maturity

* Assist with and support continuous improvement of PMO standards, frameworks, and execution best practices

* Mentor and guide junior team members on program structure, sequencing discipline, and risk mitigation rigor

* Assist with delivery maturity across NA Operations through consistent…