Cloud Administrator

OTAVA - Mid Michigan
OTAVA
5225 Exchange Dr
Flint, MI 48507, USA

OTAVA - HQ
OTAVA Headquarters
505 West Merril Street
Indianapolis, IN 46225, USA

OTAVA - Metro Detroit 1
OTAVA‑Metro Detroit
6435 North Hix Road
Westland, MI 48185, USA

OTAVA - Texas
301 W 2nd St
Austin, TX 78701, USA

• Manage client support tickets through to their successful resolution
• Troubleshoot and remediate enterprise-level IT application issues (backups, DR, security, patching, etc.)
• Perform administrative tasks at the operating system, application, and hypervisor level
• Monitor network events, perform daily walk-throughs, participate in after-hour maintenances and major incidents
• Deliver exceptional experiences to clients in every interaction
• Perform other duties as required to help the Otava operations team achieve its objectives

• Experience in an enterprise or managed services level technology role
• 5+ years’ experience in VMware, vSphere, hybrid and/or public clouds
• Assist with any other infrastructure/team responsibilities and tasks that may be required

• Foundational knowledge of Windows, VMware, Active Directory, enterprise server environments, and networking
• Basic VMware vSphere virtualization with related storage and networking technology (vSAN, virtual networking)
• Operating system and application installation/configuration
• Basic knowledge of Windows Server operating systems
• Basic understanding of public, private and hybrid cloud environments
• Ability to work flexible hours for emergencies, and participate in on call rotation schedule
• Assist with any other infrastructure/team responsibilities and tasks that may be required
• EDUCATION:
  
  Bachelor’s degree in Computer Science, Information Technology, or equivalent work experience and/or certifications.
• LICENSING AND CERTIFICATIONS (preferred): VMware VCP-DV/NV, CCNA, NSE4

Degree in Computer Science, Information Technology, or equivalent experience with networking, cloud systems, or automation and scripting

• Technology related certifications and education are a plus.
• VMWare VCP
• Veeam VMCE

Mon – Fri 8am to 5pm

Hybrid work, competitive compensation package, base ($66k - $71k annually), 401(k) with company match, medical, dental, vision, HSA options, life and disability insurance, generous flexible PTO, paid holidays, paid volunteer time off, paid parental leave, professional development opportunities, and an Employee Assistance Program.

OTAVA is committed to equal employment opportunity and compliance with all applicable pay transparency requirements.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.